Public medical center

When is maternity services available

The lady at the reception at Municipality is very rude, some staff members will refuse to help you claiming that you must come on certain days and turn you away without helping you. The security guys are the only decent people on this department they are the only ones who alway offer to help us wherever they can.

We got to the clinic at 7.30am yes the line was long but it's 2.37 when writing this and still the person I accompanied is still inside. They lost her file and they looked for it for hours. After that they did a new file for her which was turned back by the doctor and gave an instruction for the staff to look for the file. That took very long and now she is still inside. After finding the file the service is still very slow. People who came in way after her have now left the clinic. What kind of service is this? It's been 7 hours waiting to get service from a clinic that is suppose to serve the community. We going on 8 hours waiting now.

Although they take forever with the tea breaks but service is good

This is the worst clinic to take your sick child to.My daughter and I arrived before 8am we sat without being assisted for 3 hours straight. It got to a point where I had to go ask the receptionist what’s going on twice!The only kids that were being assisted are the ones who were there for immunisation basically.At 11:33 my child was still not assisted bare in mind we got here before 8am. The group of people I came with left and they even assisted people who came after me and my child.As I am writing this review right now I asked them to give my child’s clinic card back so I can take her somewhere else coz it’s clear that your child needs to die before they assist you.I am not the only parent who experienced this, all the parents that came with sick kids were livid.If this clinic’s main focus is immunisation and family planning only then that should be stated and not let us risk our children’s lives in hope’s of being assisted fairly and on time.They don’t even deserve this 1 star I gave them, should be 0.

Busy and over flowing

The facility is clean. The security personnel maintains order so well. The nursing staff is very organized and helpful. Quickest service I've ever received in a public facility EVER! GOD BLESS THEM

The staff working @this clinic are caring and loving. The place is clean.The service I received was 5 star considering its a public clinic. 7.30 am appt is a standard time for everyone(I think) so they can arrange their day depending with the needs of patients. It takes time but it's flowing coz remember we are many and we all need assistance. So spare yourself 2-3 hrs. And come with patience and consideration it's a public clinic so private doctor mentality won't work here.

Best public clinic ever. Very professional and friendly staff. I’ve been taking my kids there for the past two year. I’m always happy with their service.

The level of service and care at this centre is top-notch. From the helpful reception staff to the nurses and doctors, I always get great care and really couldn't wish for a better experience when I need medical care. Highly recommended.