Condominium rental agency

A huge and sincere thank you to Dean, Esmarie, Richard and their team from City & Suburb Realty for their superb service rendered to me and Gibbs whilst finding the perfect tenants for our most loved home of more than 15 years.Dean, Esmarie, Richard and their team are honest, professional and giving regular feedback on each and every question that we might have.May your business grow from strength to strength and we will always recommend your company to everyone that are in the market to buy, sell, rent or have a rental home to rent out.Esmé and Gibbs AlbertsHelderkruin ViewRoodepoort

Stay away from this lot. I dealt with Brenda Loader. I placed a cash offer on a property they were selling. Asking price was R 1,250,000. I offered R 1,200,000. The owner counter offered at R 1,518,000 ???Brenda's response was the owner also required 15% Vat to be paid, and also Harcourts 5% Commission had to be added to the asking price!!This is not the first time i have purchased property, and never have I seen a case where the price advertised, (property24) was not the asking price. Nowhere on the ad did it state any additional costs for the property. The kicker here is the property was apparently sold the next day. Fairly easy to work out what happened here.Totally Unethical and Fraud in my books. I am taking this further, but anyone looking at using this company needs to do so with caution!!

Terrible service from one of the estate agents. Dare I say racismI sent the agent a message on Friday (26.05.23) to view a rental in Linden. We made an appointment for Saturday (27.05.23) at 10:30am. On the morning of, she sent a message to confirm the booking to which I did. I drove from Centurion to Linden to view at said time. During the viewing, she asked if I'd like the application form, to which I replied yes because I thought I had found the right place finally after searching for weeks. She sent me the application at 11:12 via email. I asked a question regarding the application at 11:48 to which she replied at 12:24 that the unit was taken the day before. She said a tenant came and viewed that particular unit, signed the application and the lease all in one day. I was taken aback by the sudden change and figured this was because I was a black applicant.In response to that, I called her out on the unprofessionalism. How do you arrange for a viewing on a unit that had already been taken the day before?? To which she replied that the new tenant came yesterday and signed everything. I took upon myself to ask one of my white friends to message the agent with the same description as myself, that she was a female doctor moving to work at a hospital near Wits and that she asks for the same unit. My friend sent the agent a message at 12:47 as I had asked, the agent responded to her at 13:51 that the unit was indeed available!!!!! My friend continued talking to her to arrange a viewing and this agent was very responsive and set an appointment with my friend to view the unit on Monday (29.05.2023). I sent the agent a message to let he know that I was aware about the fact that she had arranged a viewing with my white friend after telling me that the unit was not available anymore. My friend then dropped the bomb that she only messaged because I told her to and that she was not interested in the viewing. The agent called my FRIEND TO APOLOGISE and not me. It was only after my friend told her that the person she's meant to apologise to was me then she called to say she was sorry. Her explanation was that she thought I was talking about a unit in Parktown, which I had never viewed nor contacted her about. She however, said I could apply still.I was intrigued and wanted to see how this entire debacle would end. I indeed submitted all my documents by Monday. She reported that I still had some missing documents which I tried to have submitted by Tuesday before noon. She has been giving me the runaround. She does not follow up, when I called her yesterday she did not pick up my calls. I called the office and they said she was out. She eventually sent me a text saying that all the documents are with the owner and he needs to decide between myself and another applicant. She says that she had been trying to call him all day but to no avail. It is now 18:56 on Thursday 01.6.23 and she apparently still can't get hold of him.I am beyond shocked that this is the treatment that black South Africans are receiving in 2023. Blatant racism! I would suggest the company advises their agents to rather not respond to black people when we ask for viewings instead of letting us waste our energy, time and money in spaces that we are not welcome in. I am beyond disappointed and disheartened this treatment.And yes, I have all the messages between myself and the agent and between her and my friend. Can be available for your perusalThis morning (02/06/2023) at 08:06, Marissa Coetzee, the agent in question, called me to say that she still had not received contact from the owner. I told her that I do not want the unit at all anymore due to the emotional stress that had come with it. To which she asked that I should edit my review to say that the issue has now been resolved. APPALLING!!! While perusing the reviews for this company, I saw one from Kimara Griesel 2 years ago who was given the same silly excuse about the wrong apartment". This is clearly a trend

Matt Bishop has been an excellent help through this experience. He has been quick in his responses and always puts me in contact with the correct people. He is excellent at his job and I am well pleased.

I once lived at this place for 11 years straight. I feel like the reason why I stayed there for that long is because it feels comforting and safe because they are security guards everywhere. I'm glad I got to experience that plays and the growth of it.

Lauren Prokes has been a fantastic property manager for our property in Quakers Hill. This is our first time renting out our property. Lauren was great in taking us through the process of renting our property and nothing was a hassle for her to explain to us. Lauren offers great communication, professionalism and ensures the tenants are looked after and also taking care of the property. Any queries and concerns are readily looked into and resolved in a timely manner.We would highly recommend using her services of Lauren and her team.

My experience with the agency was a NIGHTMARE , the price I was told at first didn't match with the one on the invoice, sewerage, refuse and water bill increases like a dollar rate, plus they charge you for them giving you an invoice. They are the absolute worst DO NOT MOVE IN if you are planning on moving in.

I feel like I need to visit them again because my first time visit was not good, the blanket were so smelling, I'm willing to give them other try

My sister rented an apartment at this place she never got her deposit back.The Resident agent at East Village and Landlord in E105 promised that she will get her deposit and there was extra money that my sister paid as part of the deposit but the Landlord said he doesn't know anything about it. The resident agent promised that she will follow up at the office. But that never happened . Good luck when it comes to getting your deposit back!

Thank you guys, my yard looks Green and clean.