Private hospital

Morning it's not my own experience but I'm talking on behalf of my 82 year old mom..... and i experience it myself..... At 19:50 my mom's window next to her bed was still open... My mom's bed was dirty... The food that she was trying to eat herself.... And we at home are feeding her so the bed was also a mess... The next day my sister came there 7 o clock my mom was lying vertical with her legs between the rails of the bed so i just want to ask where were the carers that was aupose to sit with my mom 24/7....i hope i get a feedback my sister also spoke to the matron about all our concerns a hospital is suppose to be a safe haven especially to the elders... nurses was laughing at night and talk all their stuff as if rhey were at a party.... So i hope this matter will be resolved and that nurses will be nurses as in years back

My mother was transferred on Saturday. No matron or physio in and attendance so all the good work done by the professionals at Union Hospital is now out the window. I asked to have a manager contact me, and as expected, nobody has bothered. They don't provide the patients with proper nourishment. Supper is served cold at 17h20 and the patient's next meal is at 08h:20 (a 15 hour period between meals). Meals completely exclude juice, bread/biscuit bread, yoghurt. My mother now has diarrhea but the staff tell me they don't have anything to give her. They also haven't been giving her, her chronic medication and cannot give me an explanation. They also won't give nappies when the medical aid has authorized this. You get conflicting reports - depending on which staff member you ask, you get a different answer... and the list goes on. I now understand why they have chosen the highly impractical visiting hours they have! I shudder to think what goes on there...I would advise anyone who is told that this place is marvelous (as I was led to believe), to rethink their decision very carefully. I certainly would not recommend them by a long shot...

To open just a file takes more than an hour, the last time I was there I even got miscarage while queuing for a file only.

On Monday 13 June My husband was admitted to Vergelegen Mediclinic for spinal surgery. He received tremendous treatment from Staff Nurse B Ntsendwane during the day, nothing was too much for her for which I say huge Thank You. In the evening the Sister/nurse Yolande' took over, this was an absolute angel. So professional. If he made the slightest movement, she was at at his bedside right through the night, keeping him as comfortably as humanly possible. Thank you to all the staff but to these two special ladies I wish you every success, and a sincere thank you for your professionalism and care. Mediclinic you are honored to have two such staff members. God Bless

Panorama is one of the best hospitals in the western cape with most of the best services a hospital can provide.Car parking even in the quiets time of the month is a big problem and although plans for parking buildings are already planned for a couple of years action is really needed to alleviates the parking shortages.

Bad service slow you wait almost for the whole day whereas you arrived at 8 o'clock how about elderly not given the 1st preference just imagine you take an 84 year old she has to wait for a day to see the doctor. We left yesterday without seeing the doctor we are here no today we arrived a 6.6am 6am it's 8 now now there are no doctors we are still waiting this I not on at all yhoo haai Usher Memorial ngeke you need to change this

What a brilliant Hospital, all the staff are extremely friendly and nice, the doctors are kind and are willing to listen yo you're problems. In a emergency I would definitely recommend this hospital

I'm from the hospital just now, the staff at the reception was very disappointing. The guy said to the chubby lady Vra vir hulle wat soek hulle" the lady just peeped at us and continued minding her business"

No service at emergency room, waiting at the door to get in but no one opens, no receptionist, only 1 doctor and no one informs you of what is happening with the patient as no one is allowed in the room with the patient you sit and wait and wonder ... I could have driven to Middelburg Hospital and got helped faster .Worst ER hospital service

Nursing staff is very friendly and on point