Intercare Wilgeheuwel

Had a tooth filling. Was charged R1000 plus. After two days the filling came loose and fell out. When contacted the dentist i was informed by reception that i have to pay again for a new filling

Dr Lotz is an amazing, kind and caring doctor. He listened to everything I mentioned and he took the time to explain everything thoroughly. He even looked up how much the ECG would cost me before he just took me through to have it done. He also sent me for blood tests which I've always been curious to be tested for and he also phoned me early in the morning as soon as he got the results. In the phone call he didn't just get straight to the point of the results, he first checked how I am feeling today. He also waited for my consent to add other medications to the script. Thank you Dr Lotz for your compassion. And thank you to the nurse who made sure I felt comfortable when she did my ECG.

I saw Dr Harry Vermeulen for dentistry. The reception staff are all friendly & helpful. I’m a very nervous patient & had to have 3 filings and a root canal. Vermeulen was so gentle & worked with me so well that I got through everything in one go. I barely felt the injections & my pain was always considered & addressed before we moved on. I never thought I’d say I’ve had a good experience at the dentist.

It's unethical that I have to be charged for a missed appointment when I was in hospital at the time because I couldn't get immediate care with your doctor. The fact that you even made a claim from my medical aid for a no show gives a sense of how morally messed up this institution really is.

I have been a patient at Intercare Wilgeheuwel for many years. Dental and GP. This is not the first time that I am unable to get emergency assistance. I phoned Saterday at 12H00 to ask is the dentist on duty can see me, I was told straight up that the Dr is just finishing his last patient and stated that he is going home. Although the practice hours is until 13H00. I ended up driving to JHB to find a dentist prepared to help me. Is this standard practice for a Dr not to help patients. Even for an emergency.

Where to begin...GP's, recommend Dr.Lotz! He is extremely thorough although young but still has that interest in knowing and healing his patients without bombarding with meds e.g has most likely solved my wife's health struggles that a gp, neurologist, psychologist, massage therapist, alcohol couldn't fix! Extremely good with kids and just an all round great doctor!Dental, Dr Zane is by far the best I've unfortunately" had to go and see

Dr Cilliers is probably the nicest doctor I have ever been to. She is kind, empathetic, and went out of her way to accommodate me. Really grateful to have lovely people like her in healthcare. Good beside manner makes such a difference.

My daughter saw Dr. Surtee (dentist) a few weeks ago and he was amazing. He was gentle and also explained everything that he was busy with in a way that she could understand. I will definitely take her to see him again.

SHOULDN'T EVEN HAVE A STAR! Every single time I go there, I sit and wait 40 minutes to see my doctor! So it's in total 120 minutes of MY time that you wasted!You see me for five minutes and then I have to pay on the day for a short payment my medical aid apparently doesn't pay BUT my medical aid paid provider in full, now I wait forever to get my refund.PLUS, the doctor sent me to get 'n sonar on my hand, after she received the results, she gave a treatment plan for two weeks but it's still not better. I wanted to find out what the next way forward would be and what can I do, NOW YOU WANT TO CHARGE ME FOR TWO MINUTES OF HER TIME for a follow up conversation when you wasted 120 minutes of my time. It is BLOODY RIDICULOUS!I'm absolutely FUMING, I also work in the medical industry and we won't DARE to treat our patients the way I've been treated! We only charge for follow ups after six months! AND NEVER CHARGE for a bloody conversation on the phone!ABSOLUTELY SHOCKING!

I recently visited Intercare Wonderboom in Pta for the first time, since my GP Dr Rossouw moved there. From the very first moment I was blown away not only by the beautiful facility but by every single person that works there. It's friendly, professional, extremely well organized. I will have to single out Sr Karen Kruger which heads the diabetics dept. I was diagnosed a few months ago and went for a consultation with her. She is so patient, considerate and just an awesome human being. She is guiding me through this sometimes daunting journey. I simply cannot believe that this level of service is still given. It's sad that we are shocked by great service these days. It's the exception rather than the norm.