Fit24Gyms Durban North

I have been going to the durban north gym fo a while now. They are so desperate to sign you up that it annoyed me. I have complained about the aircons so many times but nothing is being done about it. It is so hot in the gym. The only answer I get it that they will check it out. I regret signing up with them. Should have went to virgin active. It is more expensive but it has so many facilities and the aircons work.

nice gym, however it is important to fix electric fans in the ladies and gents room. It is summer time. cheerful front service staff. Ensure that all stipulated gym classes are conducted.

I've been going to fit24 for over 3 years, since new management has taken over the place has gone down hill, they're trying to make as much money as possible, not be a decent gym. Floor staff are incredibly friendly and helpful, that's where the positive aspects end.The personal trainers take up half of the limited equipment,Today's 2 personal trainer had 9 sets of dumbells between the two of, with two clients each. There are only two sets of dumbbells per weight. management is rude,They're trying to get as many new people in there as possible in a small gym, no new equipment to compensate with the influx of new people.I forgot my gym card one time, and the manager turned around to me and saidthis is the only time I'm gonna let you in using your ID number

I joined Fit24 in December 2022. Since then I have been enjoying my time at the gym. I feel so welcome because of the friendly staff. Thank you Fit24.

The gym is smaller than some of the other gyms I've been to but has everything one could need for weight training, machine & circuit use, etcIt also has an area with boxing bags close to the cardio area & 2 studios that offer numerous daily workouts with a schedule. They also have a ride studio & another area with a small crossfit type set up.The gym is also spotlessly clean & organised

Probably the most uncomfortable experience of my life… I only came in the gym to look at it and they wouldn’t let me leave after signing any membership. I clearly stated that I just wanted to have a look since I have quite a busy lifestyle and see what they have to offer. They made me feel super insecure about myself telling me that I owe it to my body to join their gym. They were very desperate for me to sign up and the only way I could leave was by signing up. I will be canceling the membership very soon.

Moved to durban 2 years ago and the best decision I made was moving from a large gym franchise to fit 24, should have done it years ago. The staff are very professional and helpful and the atmosphere is very positive

My worst experience in a gym yet!! Having worked in the fitness industry for almost a decade I will say I am appalled. The staff (apart from the cleaning staff, who are always very nice) have so much attitude when talking to customers, the gym is hot and over crowded. I can't wait until my membership is up.

The absolute worst customer service I have ever received!! It’s taking over two weeks to get a confirmation on my cancelled contract and a refund. I’ve been calling their admin lady for over a week now and I always get the same response that she’s busy. I’ve emailed her and have received no response.She finally got back to me on Tuesday and promised to send me an email confirming that my contract has been cancelled and a refund form. It’s Thursday today and I still have not received anything. I’m calling to follow up and no one is answering my calls. This is really frustrating. Terrible customer service!!