Foto City - Bluff

Terrible service. I am unable to get to their store to have a look at packages for school photos. They could have emailed me or quickly given me a brief overview. They need to get up to speed with everything being virtual. People can't just jump up and run to your store for a price on something. Create a brochure... go the extra mile for clients! It was also 16:59 so they're probably rushing home. Il take my business elsewhere.

The most unprofessional service in the history of unprofessional service, we took our spools to get developed to FOTO city in pnp center on the bluff, its been 6 months and i still have not received my photos , they continuously make excuses as to what's happening , they promise to call you back but never do. if you treasure your stuff don't ever take it there. they don't even deserve a one star rating !!!!!

Quick and good service. Phoned in advance to inquire about service and was offered the option to whatsapp or e-mail the prints. Given advice on different print qualities, paper sizes, and price options over the phone.Made the entire process easy and quick. Prints were available on arrival, and it was simply pay and collect.

I saw the reviews of this place and looked at their sites that showed off what they had to offer.All those cool tricks and stuff,i honestly thought it must be a really good store. However i was unable to contact them for more info as their phone number apparently does not exist.

Slow service....staff is always changing...my order was not ready on time and staff still had attitude...will never go back to this store.

Absolutely pathetic service. Had a problem with a pic I wanted printed on a mug. The pic looked like nothing which I had sent. Such poor quality for a R80 mug. Called and spoke to the employee and Rajin, explaining the problem, was told that my pic had been edited. I then asked for a reprint with NO editing to my original pic. Was told that he is the printer and I am the client. Rajin then asked me to bring in the mug to have a look (although I sent a Pic of what it looked like). And he will give me a refund. When I did say I am unable to come to the store right now and I need the mug for today, I was then told, well there is nothing he can do. The attitude from Rajin was appalling. Refused to hear me out or listen to me, spoke over my voice, not allowing me to explain MY PROBLEM WITH HIS WORK. Unprofessional and rude staff to say the least. Wil never do any printing at that store again. This business should remember its not about the money, it's about the thought about gifting a special someone with something that's of value. They do nothing in their power to make sure their customer is happy. This business is all about making money with no sense of customer service. They actually deserve ZERO stars for their pathetic service.

Great service and wonderful work by the team on doing a photo book for me. Loved it. Thank you

If I could give o stars I would. Even that would be over rated. I went with my flash drive to have photos printed. First the person in charge did not even get up to assist. He said I cannot choose my photos as it takes too much time. I came back 40min later and they did not do it as the file was zipped and the same gentleman said sorry you need to bring these photos print ready. We do not have time to open a zip file" handed me back my flash drive photos not printed. I literally walked across them to SPEED PRINT and the did everything and more in a half and hour. PLEASE DO NOT USE PHOTO CITY BLUFF! Rather walk across to Speed Print."

Had a challenge at one time but, after they realized their mistake they corrected the problem and were very honest about it. Tge service is normally very professional with a good quality finish.