Door warehouse

This was my first time shopping with Doors Plus, and I couldn't be happier with the experience.Daniel at the Brookvale showroom listened to what style of doors I was interested in having installed in my home, and showed me options that would suite.Once my quote was emailed, it was a simple process to go over any questions and then pay a deposit to have the order requested.My new doors are now installed and the whole team including the carpenters were amazing.

Very happy, Aaron the installer was delightful, very professional and did a great job. My one minor criticism is that they couldn't paint my door in anything but white. Other than that, the service and installation were perfect.

As a Carpenter i purchase a lot of products, I have been dealing Daniel from Doors Plus Brookvale & found he is very knowledgeable on all the products & has been a fantastic help sorting special jobs & which materials we would use. Quotes are also a quick turn around & delivery times are great. Thanks Daniel keep up the great work. Paul, Hire a Hubby Lindfield

I’m happy with the service and installation . Aaron (the younger) the installer was terrific and worked very hard.I must confess the cost of this door was well above what I initially wanted to pay . But I can honestly say this door has made my humble laundry room look like a million dollars and so is worth it. Thank you from the cat and me!

Worst customer service ever!!!Purchased a door 22nd December 2022. After getting the quotation, sales person called me everyday until I confirmed the order. He also mentioned that they are already booked for next 6 weeks and installation could only take place in 6 weeks time which was fine.I also showed the photo and mentioned that heated hanging rail needs to be removed to be able to install the door and sales person mentioned that his installer can remove the heated towel rack.When the installer arrived to site, he did not remove the heated rack and he also did not install the door. When I found out this, I called the sales person. He mentioned that his installer can not remove heated towel rack due to safety reasons which was fine and I asked him to reorganise the installation asap and I can arrange towel rack to be removed. I also expected sales person to mention this to me before so I can arrange the removal of towel rack by myself.He mentioned that he will try his best but they are booked out 6 weeks and he can not arrange an installer which was the annoying part. I called multiple times and they said they will get back to me and they never did.It took them 3 months to install a single door. After the installation, I received a phone call and installer was pushing me to do the payment on the phone straight after the work completion. I said that I did not have my credit card with me and he kept calling me every 5 minutes until I made the payment.They make the calls and chase you to make the sell or collect the money but they won’t help heir customers for their faults to expedite the situation.I am really not happy with their service and I will never buy anything from doors plus again.

In paid loaded and out no problem people are friendly

DON’T BUY!!!!! Had 2 guys come in who installed our front door, they tried leaving early without installing a striker and when asked about it they said it wasn’t necessary and after explaining to them that a striker is necessary the 2 guys installed this piece of sheet metal to cover. Paid good money for a “decent”company but now we are left with this piece of work.

Purchased a barn door, supply and fit.Excellent service from the office even after I had a change of mind with some fittings. The installation was excellent. Phil the installer was professional, quick and took the time to ensure that I was 100% happy. I love my new door (and so does everyone else who has seen it). Very, very happy customer :-)

Had a serious issue with door we ordered so I called Doors Plus main number and was told to email their customer service which I did but never heard back. So emailed them again, but once again I never received a reply. I then called Brookvale branch to speak to the manager - another staff member said he would leave a message with manager to call me back - the manager never called back. Called again a few days later and got through to manager who said he would look into and call me back - he never called me back. I will never buy anything from Doors Plus ever again.

The team at doors plus were great to deal with. They had a broad range of doors from budget to premium. The process involved a measurement that ensured the correct fit, the installation was on time and a very pleasant experience