Shoprite Brakpan

My mom stays right next to Shoprite. They always buy groceries there as it more convenient and much closer than other shops.Yesterday My mom went grocery shopping again. She would normally get help from the trolley guard. Was not the case yesterday. Half way to her flat one of the trolley guards made her unpack a full trolley! My mom needing the help of a walker had to load her walker full of groceries. Luckily my sister who went with helped my mom. What is even more disgusting is the fact that that trolley guard who made them unpack the trolley still walked with them to her flat. Not helping at all! Pushed the empty trolley and watched how they had to battle. I find this nausiating. They asked the guard why they have to unpack. His reply was not allowed to take trolleys away". WTH! He pushed an empty trolley the her flat! This is discuting. Shoprite you need to really wake up and keep an eye on your staff."

Specials advertised are mot at the advertised price.... yet no specials pamphlets available.... to query this... they definitely won't see me again.... especially for the non existent specials as advertised

I enjoy this structure and set out, even when it was Checkers, at the age of 15, only everything around this place the former plaza, wish it could be put back to it original and functional self!

Standing in the queue right now (10 September 2022 during load shedding). There are 20 tills available, but only 3 are open. Management are comfortably seated in their office while we queue into the aisles. I've been in the row for 10 minutes but I have only moved once. Terrible.

Went shopping at Shoprite on Saturday, 22 October 2022. Stood in the queue for 25 minutes. Only 3 tills open and 2 express tills. We had only 6 shoppers in front of us and all of them had only baskets. The queues at the other 2 tills as well as the express tills were also very long and took a long time to move. I complained to the manager and all he said was that the other till attendant was on lunch - at 11h00 in the morning?? Ridiculous and the till attendants are rude and slow. I will not shop there again.

I stood at the Deli for more than 15 minutes and there was no one to assist. I went to the front to get help and I was told to be patient the person will come. Eventually another lady came and she served me well but there were no serviettes and I waited forever at the tills. On the other hand, shop was clean and I found everything I needed

Good service to ward's customers choice of a product that you can buy