Cell phone store

I asked for an upgrade to Samsung A32 5G as per promotion. I was given the cheaper A32, no 5G. I only discovered the saleperson's error after 9 days, including Christmas. She now refuses to take the phone back, saying that I missed the 7 day return deadline. I most book it in for assessment which will take 20 working days. I called the store back for their dispute resolution process. They have not given that to me to date, missing my deadline. BTW, the A32 given to me is seriously malfunctioning.3 months later Update: Store owner does not return calls and staff refuse to give me her Emil address. Dispute ongoing.

Well maintained and clean I guess you can find all you may need there

Great service

This place never answers any of their calls.

Went on Boxing Day 2022 and it wasn’t open but the website said they open

The people on the checkouts are never efficient; they have to be the slowest operators - very relaxed ! - of tils in any supermarket in Cape Town.One tries finding a queue that is moving faster, but then the teller there starts talking to a customer - & stops processing; then someone asks about a price & it takes forever to get someone who can reverse this or to WALK into the store to get something weighed or the article that was actually on special. Then they start the packing & chatting up the guy with the vest, body & tattoos . . . It is very frustrating & management needs a change if they cannot make the store run like a supermarket.Guys, this is fine for a 1950's green-grocer, but not for a supermarket outlet.Maybe send the tellers on training - just to visit other - even Sprite - stores ?Management might even find that they will not push away so much business to the competition if they run in a friendly, but efficiently, manner.I rather drive to Pick 'n Pay in Gabriel Rd than walk 200m to the Victoria Rd Shoprite.Higher management really needs to look at this store that requires some imagination & upgrading.

Avoid this branch unless you have a lot of time to waste. The staff (with only 1 exception) are either very slow or utterly incompetent when processing upgrades.

It accessible to the people and also the price are affordable

Well stocked shop.plenty free parking

Called them more than five times not even a single call was taken. But when you get there in store they doing nothing that you can say that they too busy to take calls poor service at it's best those people should be replaced !