Halfway House Post Office

There is never enough staff at the counters. If there are 5 people or more in the queue expect to spend 45min before you get to the counter. 90% of the time there are 1-4 staff working the counters. With 11 teller points for parcel collections. (12th is reserved for licence renewal) parcel manager in the back room is not what it could be as it takes 10-15 min for tye staff the leave their counters to go look for your parcel.. Surely things can be improved.....7 month ago i wrote the review above, I will now ammend it. With added picture. There are 3 tellers open and a queues almost out the door. For both licence renewal and post.

This review is for one outstanding employee and not the post office. The post office and this branch do not deserve stars. I went through hell for months trying to find an international parcel that got lost in the post office network until I found Zama Zulu from the Midrand post office. She was super helpful and went out of her way to assist me all the way until the parcel had been found and was in my hands. Thank you Zama Zulu

Best service I have ever received. Thank you to Phuti Mashigoane for being so efficient and so helpful. Will definitely recommend using this Post Office.

I went this morning to get my car license renewed. Trading hours are stipulated from 09h00. Staff only opened the branch 09h10. We finally entered, let and behold, they only switched their computers on as the queue entered the post office! Customers was told, their systems are slow, this branch lack professionalism and work ethics! You are assisted by the most grumpy staff, at the beginning of the day, it's horrible, based on the reviews, it seems as if this is a norm! Absolutely pathetic.

Possibly the slowest service ever. Standing in this queue you will ask yourself if the notion of time as you know it actually applies here... Because it doesn't move and you don't move too... If the teller goes to the back, you start imagining a black whole that swallows her and spits her back possibly lightyears after your wait. If you think that any other place you have ever gone to in your life was slow and inefficient... Trust me you are wrong. This place is the worst. Some management and process redesign is strongly needed here.

I've been here a couple of times to collect parcels. Service has always been great. Queues are sometimes long (30 minutes) other times you walk straight through.Its always been clean.They have card machines, but bring cash.Staff isn't in a hurry and there are never more than 40% of the tellers open.

today at about 13:30, I got to the post office it was dark and there was a notice on the door that said the system was offline and they couldn't track parcels but were able to assist with collection provided that you had a slip, inside were 3 ladies who instead of coming to the door to tell us they didn't have electricity _ which was weird as the lights were on in the shops next to the Post Office, instead these ladies started laughing and flashing us with flashlights _ there was about 7 of us, the one lady got a hold of the customer service number and called & as we were standing one of the ladies got up and removed the notice, I mean something has got to give the service is the crappiest and I see most reviews are rather bad than good.PLEASE SORT YOURSELVES OUT, YOUR SERVICE IS APPALLING TO SAY THE LEAST!!!

So bad. So so so so bad. Only 2 people working the counters.... on a Saturday. Been here a few times, and it is always like this. They are rude, slow, and so obviously unwilling to assist. 2 employees is the maximum I have seen up to date, leaving 6 stations open and unattended. Visiting here is always a painful and draining experience.

My tracking app shows my parchel has been at Midrand Post office since 05/02/2023 and I havent recieved any comms from the post office to come collect my parcel and I've been trying to call them since 9am and no one is picking up the phone, its just ringing. Last time I lost my watch that was sitting with them and if I lose a parcel again with them Im going to break someone leg there...

This Post Office don't have a working photocopy machine. One can hardly ready the poorly copied document which you need to complete for you car licence.