Transit station

Gautrain stressless trip. Process to purchase tickets a little slow for new commuters. Had to move between machines. Further everything else went smoothly. Announcements on the train is clear and very helpful to let you know where and when to get off.

It was good ,,thanks

The gateway to Swaziland and Mozambique with efficient staff on both sides. It opens till 10pm.

I took the Gautrain from Hatfield to Sandton for the first time in many years today and can report that the experience was very convenient. Sadly I have to comment on the negative as well. This was just the staff member behind the dark glass at the service counter. The room was dark and you could not see anything inside so if it was not for the security that told me to ask my question there I would have thought it was closed. Then of course I could not hear a word he was saying through the thick glass.... Terrible... What I could could pick up was that he was rude and unfriendly. And this at your client facing/interface point was very disappointing, Gautrain.

Good

Gautrain Hatfield is such a lovely place. Clean and trains on time when I used them

Nice place

Satisfactory

Always well maintained and clean with excellent facilities and security. The parking is very full at times so you may have to park a few floors up. The queue at the cashier can be quite long so if you can rather use the self service machines I would definitely recommend this.

Excellent serviceFriendly staffClean