Hope Studio

We needed a physio for my son Jason (10). This was my worst and most upsetting experience for a first time customer with Hope Studio. After I phoned, emailed, whatsapp and given my details to someone who told me I will be phoned back, nothing happened. I went to Hope studio on Saturday after I tried a few more times to get thru to them and still nothing, I was told by the lady on duty this is not a walk in facility. So I explained to her how many times I tried to get thru to them and this is the reason why I came to their practice. Again my details was taken down, she was buse in a session, she told me that she will be back in 2min. She went back into her session, I was waiting for her to come back, after a while I decided to leave. Finally later on Saturday someone phoned and left a message on my phone, but I decided not to use Hope Studio. Obviously they are too busy to get back to you.Now if this is the way they treat a first time customer, what kind of service will you receive? I do not recommend their services to anyone.

My daughter had failure to thrive which resulted in development delays. She has been going to Hope Studio for almost two years and they have been fantastic. Storme, Cathryn and Meghan have been brilliant and I am so grateful for the progress my daughter has made. Best of all my daughter loves the sessions, her hard work is masked by lots of fun play.

I will definitely recommend Hope Studio. The therapists are friendly, professional and supportive, and the variety of different therapies (i.e OT, physio, speech etc) offered makes it very convenient.