Dear Pet Co.

Dear Pet Co.





21 Reviews
  • Wednesday8 AM–3:30 PM
  • Thursday8 AM–3:30 PM
  • Friday8 AM–3:30 PM
  • SaturdayClosed
  • SundayClosed
  • Monday8 AM–3:30 PM
  • Tuesday8 AM–3:30 PM




Dear Pet Co.




About the Business

Luxury Pet Accessories – Dear Pet Company | Dear Pet Co. is an online luxury pet accessory store. Our products are handmade locally in South Africa and range from dog collars, leashes, harnesses to beds, blankets and other accessories for your fur babies. We aim to create an experience for all dog owners to spoil their pups with high end trending products

Contacts

Hours

  • Wednesday8 AM–3:30 PM
  • Thursday8 AM–3:30 PM
  • Friday8 AM–3:30 PM
  • SaturdayClosed
  • SundayClosed
  • Monday8 AM–3:30 PM
  • Tuesday8 AM–3:30 PM

Features

  • Appointment required
  • Delivery
  • Credit cards




Recommended Reviews

Simone Coetzee SBCS
21.10.2023
Dear Pet Co.
Beautiful, luxury products.
Kiara van den berg
13.10.2023
Dear Pet Co.
They wont exchange my harness size and its unused this is pathetic
Nadia Hiscox
08.10.2023
Dear Pet Co.
Talk about poor marketing and poor quality.Please be aware that if you are buying collars that their products deteriorate extremely quickly.Ordered four collars. My dogs wore their collars daily - just like most dogs would wear a collar (I did buy a waterproof collar for my dog that is often in water and more active). And in a single month they need replacing due to wear-and-tear. I sent an email saying I would like to resolve this, specifically saying I am sure they don’t intend to sell such poor quality for a “bespoke brand”.Their excuse? That it’s “Luxury Range” which is not meant to be worn consistently (even though this information is stated nowhere on their site or t’s & c’s, and this range seemily just shows a change in patterns available on their site (no clear differentiation) AND that it could be due to environment (my back yard)…in fact they gave me a pretty arrogant and lame comparison to show how I am in the wrong - that if I wore a t-shirt daily then I could expect the same result - fairly irrelevant considering the product that they sell and the standard use of those products. This was within their first email response - very clear they weren’t prepared to rectify their mistake of misinformation. Also, the adjustable-size element slips loose a lot, making it hard to stay on a dog.
Alicia Barendse
06.10.2023
Dear Pet Co.
Absolutely beautiful items and good quality I saw some review saying its bad quality and I have no idea what they are complaining about. It's good material better than I expected! Definitely money's worth.
Kayla Felton
18.09.2023
Dear Pet Co.
My favourite place to buy pet accessories. The owner is so helpful and accomodating and assisted me with my special requests. I highly recommend Dear Pet.
Mandy Rheeder
24.08.2023
Dear Pet Co.
My mom and I were very happy with the Christmas ribbon and bandana purchased. Our boys looked stylish on Christmas day and felt comfortable wearing the products.Happy customers and happy dogs
Charne Olivier
22.08.2023
Dear Pet Co.
I am so upset with this company - they sent my order late! past the 15 work day period and i was forced to make an alternative arrangement as i needed the items for my wedding. Not only did they not deliver it on time, they did not respond to my email when I asked about the matter and they refuse to take responsibility when i try to return the items i now don't need as THEY were late. Please steer far away from this one! Not only that, the quality is not up to standard! It really has been one of the most disappointing online shopping experiences!
Nicole Anne Chilton
07.08.2023
Dear Pet Co.
The Bed we ordered is absolutely beautiful.Thank you very much.
Hammer7Jnr
20.07.2023
Dear Pet Co.
Bought a lovely pink harness and leash for my favourite four legged friend when they first opened. 2 years later, the harness and leash are in pristine condition. Would recommend buying your pets their luxury products at Dear Pet.
Julie Clacher
19.07.2023
Dear Pet Co.
The Dear Pet Co Brand is an ABSOLUTELY amazing luxury pet brand. I have been purchasing from the company for more than a year and I have always been very happy and impressed with my orders! Excellent customer service and beautiful quality products!We have purchased many items from the Dear Pet Co range, including walk wear, bow ties, beds, plush blankets, jerseys/jackets and snoods. Every item is made with love and is absolutely exquisite!The Dear Pet Co Team have gone OVER AND BEYOND for us and have also assisted us with many beautiful bespoke and custom made items, that always turn out to be more beautiful that we could ever have imagined.For my pet's 1st birthday, the Dear Pet Co Team custom made a beautiful bespoke order for the birthday boy and also made personalised bandanas all his little friends joining the party. Our order was hand delivered by the owner, it was beautifully packaged, and it was made to absolute perfection!We recommend Dear Pet Co for all your fur babies! Their range (which is ever growing and always including new product items), boasts sophistication, luxury and comfort. We are always complimented in public with our beautiful walk wear and we absolutely love the brand! We wish we could give the team a 10 Star rating as it is truly deserved!

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Dear Pet Co.