Spec-Savers Menlyn Park

The service that I received from Lovely Big Mama was excellent. She was patient with me and really tried to dig for the right specs for myself.

Will definitely recommend Spec-Savers Menlyn! Portia was amazing, so helpful and friendly and I ended up choosing the glasses she recommended because she’s that good in sensing a customer’s style. Sam, the optometrist, was so professional and put me at ease and explained everything that he did and why he does it. This is the second time that I went to this store for my prescription glasses and will definitely go there again in the future.

Had the worst experience in my life !Went to them to do my eye test for my drivers license renewal. The staff was so rude the optometrist had no manners at all she made me feel ao uncomfortable I was almost in tears. Worst experience of my life in all time I can honestly Not believe this. I handled them with outmost respect. Would not recommend this store to anyone !!

With all the anger and frustration everyone is going through in our lives, a little kindness goes a long way. Thank you Amelia for your prompt and professional service today when I came in to collect my new glasses. It's not surprising that you have even acquitted yourself well in your internal training. Keep up the good work

I was impressed by the kindness of the staff and please keep up the good work guys. I recommend Spec savers Menlyn with aplomb.

I went past week for an eye exam and was helped by Dr Ratlou and big mamma (Izzi). The best team ever. Impeccable customer service and quality eye care anyone can ask for. Highly highly recommend this branch. Ask for Big mamma, you won't regret.

Well deserving of a negative 0 star. Reception staff are not friendly/welcoming at all. I mean I am there to pay for a service. It's such a shame that you get treated so poorly by a fellow black person, Portia, I was told to wait for an optometrist to be done with 1 patient. I ended up waiting an entire hour while the Portia was allowing more people to go in,the worse part is that I overhead the lady saying I should wait because even in a hospital/clicic I'd have to wait?? Excuse me? Never coming back here again!

Portia offered me excellent customer service at @Spec Savers Menlyn. She was exceptionally patient, professional, and friendly from the time I booked my appointment to the time I picked up my order. Thank you for making my eye wear shopping seamless and pleasant, I love the frames. Keep up the good work @ Team Spec Savers Menlyn!

It was my first time at Spec-Savers Menlyn and I felt that the service was unpleasant for me. I had made a booking online for 16:30, and arrived on time for my appointment, exactly at 16:30. Nowhere on the confirmation email did they say I must arrive earlier to complete the paperwork. I only had to check in online, using the link provided on the email. When I got there, there were forms I had to complete and I felt very rushed completing the forms and conducting my eye test. I was not even given a chance to ask any questions because the optometrist had to leave at 17:00. Everything was such a rush, to cater for the optometrist who wanted to leave at 17:00. I had to leave shortly after my eye test, after the optometrist had left, and schedule another time to choose the frame for my glasses. They did not even have a wide range of options to choose from. They said they had placed an order for more frames but no one could give me an indication on when they are expecting delivery. I feel that the staff was not helpful at all, couldn’t answer any of my questions. I am not satisfied with the service at all.