Engineering Council of South Africa

All I wanted was an invoice so I can pay for my registration. Three weeks later, countless no. of calls to the call centre (always high call volume), left voicemails with no one even bothered to return my calls, sent a number emails and still I do not have an invoice so I can pay them to register. Utterly useless organisation!!

What a waste of time. Does anyone work there or do they just not care to do a job we pay for? Warnings to pay annual fees sent repeatedly, even after I keep submitting proof of payment. CPD portal not user friendly. No use asking friends or ECSA. Nobody knows.......

I could give no stars if it was possible no reply on calls nor emails its horrible Why is this even a professional BODY WHY

Had great communication from Yvonne Diale and Karabo Keepilwe who handled my application. It wasn't a hustle. Thanks ladies.

Not ECSA waiting our airtime.... After holding for long to get through, they pick up the call and keep quiet then hang up.This is disheartening for an organization who claims to be about professional registration but unprofessional themselves. Just milking people's fees. Ombudsman is my next stop as you definitely cannot be taking fees for service your not providing. That's fraud.

The only communication I recieve from ECSA in a FULL YEAR is an invoice - which I have already paid!Does ECSA provide any value whatsoever???

The worst. I've wasted A LOT of airtime trying to get through to them. No response to any of my emails either and it's been more than 3 weeks. And if that's not bad enough, you blare Careless Whisper in my ear for 8 minutes.

This is basically home affairs for Engineers. No one is willing to assist and you always get transferred. Its absolutely madness

Received the most horrible to no service today. The security did his part and sent me to a Lady for temperature, she gave me a form which I filled, mind you it asks the purpose for visit. Took it back to her and she said nothing at this time she is on the phone talking to friend or family. I took a sit thinking maybe someone will come for me as done the previous year. 15min later I go back to her and she said I should go to reception I asked her why she didn’t communicate that and she just looked at me and went on talking on her phone. Got to reception only to be told my service can’t be done. I asked what is the point of the other lady and the form if she is not going to read the form or why not ask before giving the form my reason for visit. I got no answer. You can do better all you have to go is ask purpose of visit and communicate the process, id like to think your there for guidance and to assist us so do that.

Every year you try your best to limit the amount of time you have to deal with ECSA because of the sheer inability to make contact with them. Nobody answers the phones. ANY of the phones. You phone until you are blue in the face and you get stone walled by the voice prompter.Emails go unanswered/unacknowledged for months on end.The only thing they are good at is sending the invoices for annual subscriptions and subsequent follow-ups for non-payment.Heaven forbid you should ask for a statement from them for proof of payment!THERE IS NOT A SINGLE THING THAT IS PROFESSIONAL ABOUT THE BODY THAT IS MEANT TO MANAGE THE ENGINEERING PROFESSION IN SOUTH AFRICA.