MEDICROSS ROODEPOORT

The place is just too busy, they take in too many clients and allow walk in clients preference over appointments. The doctors are excellent but the establishments management is terrible.

Not happy at all with Dr van Zyl. He was seeing me and another patient at the same time. After he numbed my mouth disappeared for a while and drilled my tooth while the feeling came back. I'm back at Medicross to fix the mess he made. Will never come back again

I have never had problems at Medicross , but it's now the 2nd if not the 3rd time going to DR Smook, He has a very Horrible attitude towards patients, 1stly, He did not greet me and my wife back when we greeted him, okay fair enough, Who cares about a doctor greeting back.Anyway, being told that if a child is not eating is not the end of the world really took me in a shock, telling us with a very Horrible tone as though we are insane, then He goes on to say we just in a hurry for the child to get better, come on, I'm sure there's better ways talking to patients and people that are just basically concerned about a child's health... There's no common sense in a child's health, we are not health practitioners, that's why we came back to make sure if everything is okay, unfortunately we did not get the doctor we were looking for, and out of bad luck we were led to this Doctor Smook...I don't see myself and family and friends ever consulting to this Doctor, Ive never been this irritated , I am just not one to cause scenes otherwise, next time the roof will fall if I ever pay for such disgusting service...

Dr Kyle de Villiers, is the Dentist I saw, he is fantastic and very good at what he does.

Spacious.clean and friendly with a chemist conveniently placed inside the reception area.Efficient and friendly reception staff that very gently explain that they have now gone digital. That's a plus for all of us that care for the environment.It's a very good choice for anyone needing medical attention.

Medicross Travel Clinic: polite staff at reception, but you should know that the clinic is not separate and you will have to wait in the waiting room with sick patients to see the doctor who sees other patients. Otherwise okay, but we did wait some time to see the doctor and the waiting area was packed.

Dr. Vorster and the nurses were absolutely amazing and kind. Unfortunately the lady working at the Radiology desk offers such poor service and is disguistingly rude with the worst attitude towards patients.

Sadly I have to say service and waiting times are terrible to the point where I think I wouldn’t rather not come to the doctor. Made an appointment for 11am it’s 12pm now.

Absolutely infuriating as they make 12 appointments for the same time at 14.00 knowingly that there is loadshedding and they cannot assist and that there is 4 doctors working.

I want to give a huge shout-out to Dr Alicia Cave an her staff. I am a very nervous patient but was treated such care and friendliness. You have a new family as patients. THANK YOU!