Storageworx

BAD!!! IF YOU HAVE STUFF HERE MOVE THEM NOW. SEWAGE PIPE DAMAGED ALL OUR FURNITURE. THE STAFF IS LAZY, THE HEAD OFFICE JUST AS USELESS. IF YOU WANNA CRY FOR YOUR BELONGINGS AND MONEY. GO HERE!

It was early on a Sunday morning and I was in a fix after finding the storage units I’d booked the week before (at a different facility) in a dilapidated and unsafe state. I needed another solution and fast, as I already had a trailer full of boxes hitched up to the back of my car. The closest place I could find on Google Maps, that was actually open on a Sunday, was StorageWorx Rivonia. I dialled the head office number and they advised me to go straight through to the units. There I was met by Dave, the resident caretaker, and beautifully kept, clean, dry and secure storage units in an upper level of a parkade.We got the paperwork sorted out and I could was able to get most of belongings into storage that same day. Dave was sure to follow up with me regarding the necessary paperwork to vacate the unit well ahead of time so that no late charges would be incurred.When it came to moving out day, I was surely the most ridiculous, ditsy customer ever – managing to lose the key for one of my locks and break the key for the other – but Dave just sorted everything out for me as if it were no problem.StorageWorx Rivonia gets 5 stars from me!

Found my unit damaged after being in contact with storage worx Rivonia for almost a week prior to me collecting my furniture. The items were soaked in sewage and completely damaged. The sad part is that no one wants to take accountability for this mess. If you are looking for storage space don’t consider storage worx as they are the worst.

This is the condition a friend of mine found her furniture in , sewage all over her furniture due to a pipe burst and no one cared to call and let her know nor is anyone held accountable for all the damage. I wouldn’t recommend them , not even to my worst enemy.

The service provided by Storageworx and especially Dave, was nothing short of excellent. He was always willing to help and assist and the storage unit was neat and clean.

To even give 1 star is too much. I helped my friend move her furniture into a unit which she thought would be safe, she found her belongings completely ruined at the time when she was ready to remove her items.. no one will take accountability but she was not informed to collect her items immediately since a pipe had burst. This is disgusting!!!

Found my unit flooded with sewage water and none of the staff members bothered to inform me. 30K worth of furniture ruined!!!! Appalling services

Had the worst experience everHad my new furniture flooded with Sewerage waterThey had a burst pipe and did not bother to contact for any adviseCheap prices for cheap serviceDon’t use this placeThey don’t care what happens to your storage

This is how I found my storage unit at Rivonia this morning. Despite having been in communication with them for a week regarding the moving of my stuff, no one cared to inform me that a sewage pipe had burst which affected my unit. R30k worth of furniture down the drain and no one will account.

Very convenient storage facility. Great staff and friendly service.