The Courier Guy - Ottery

What a pleasure in comparison to the Cape Town (CBD) Branch! Friendly helpful staff with killer sense of humour to boot. Well done guys!

Always happy with their service

Was surprised by there professional service...Will definitely use them again in future. Lady behind the counter was very polite.

Had an issue with a parcel that I was expecting.There was a mixup at the security office where I live.An employee by the name of Edwin went out of his way to help me out and make sure my parcel was delivered.Very impressed by his service and willingness to sort the situation out.I really appreciate it!

I would like to thank the staff of The Courier Guy - Ottery , on behalf of my elderly friend , who utilized their services last week . The staff may not be overly friendly , but I found their honesty refreshing after dealing with people who will promise service delivery ,yet fail to deliver .They delivered .

Everything a business, student or anyone else needing to get admin or postage done may need in one place. Safe, clean and with loads of parking available. Helpful and friendly staff with lots of experience to help make your visit a pleasant one. Why leave Ottery when we have this jewel on our doorstep.

Excellent service/communication from the manager Luke! Thank you !

Staff were very helpful with sending a parcel and their rates were good.

I am a small bussiness owner, and frequently ship small parcels. I usually use a drop-ship (stoor-to-door) service of another company, but one day nobody had sleeves in stock for them, so I stumbled upon this courier guy kiosk. I was pleasantly surprised. Their rates was good, especially for small parcels and the staff was very friendly. I decided to start using them more.But when I returned this morning, there was no service at all. There are only two staff members helping customers, and they were busy with the same two people for more than half an hour (they were there before I came, and still there when I left almost 30 minutes later). Only 2 people are allowed due to Covid, which I understand, but at some point they opened the security gate, as one person, which I assumed was a customer, was leaving, and I went in to take his place. A bit later that same guy came back in, and told me that only 2 people are allowed, and that another gentleman was there before me. I therefore went back out again, and waited. Another customer joined the queue, and left again in frustration. The guy in front of me also complained that they were especially slow today. Another staff member kept going in and out, but we were never acknowledged, or given an estimate of how long the wait would be.I therefore left, after about 30 minutes of waiting, to go buy a sleeve and use the company that I always use instead.Above the counter there is a sign that reads why we are different". One of those reasons are supposedly clear communication and performance. This is clearly not the case."

I had an awesome, first time experience by The courier Guy Kiosk today. The guy assisting me was very helpful, explained the procedure and assisted me to arrange collection of a parcel. Thank you for the excellent service! My courier service in future.