Pets And Aquarium

I have always rnjoyed going to this dpecific petshop. Always hot what I wanted and worth every penny I spend there. Customer Service is awesome, and always ready to help. GREAT SERVICE!

Love this place. Staff are always helpful and friendly. They know exactly what I need, and shopping there is awesome

always brilliant service

Was looking for a birthday present for my son and came across this quaint shop in malvern. Looks can be deceiving as inside it is well stocked with pets and supplies. The staff was so helpful. He showed me all the different options set up the cage and answered my million questions. Defiantly going to be my stop now for all pet supplies.

They so friendly and helpful as well as well priced. Good variety of food.

Staff are friendly and helpful. Well stocked with fish and accessories.

I went to this store this morning to get prices on a hamster, cage, food, wood chips, treats, water bottle and everything that I needed to buy my grandson as he has been asking for one for some time. I was told that if I pay cash that I would get a nice discount, the price of the accessories after the dis count was R1000. 00 and I was happy with the discount of +_ R150. 00 but my grandchild wanted to go and look at another pet shop so off we went. He found a cage that he liked also a double story with the tube and it was R300.00 cheaper and had a water bottle so we bought it for him. I told him that we would go back to pets and aquarium to buy the hamster the food and all the other accessories. When my wife got there and put all the things that we needed on the counter and wanted to pay she was asked do we have something to put the hamster in, my grandchild said yes he has a cage and came to the car to collect it as I stayed at the car to have a smoke. Can you believe this when he took the cage in my wife was asked how much she payed for it, witch she replied R350. 00 she was then told that the hamster was only sold in a kit due to the shortage of hamsters, whan she told me this I went to go and speak to the people inside the pet shop and said to them that nobody told me or my wife that the hamsters was sold as a kit and there was no sign in the shop that indecated that and asked the person behind the counter to sell me my goods witch he refused. My grandson was very upset but we left. Thanks to Northern pet's in Springfield who accommodated us with all that we needed and my grandchild is now happy.

What warmed my heart about this pet shop is seeing a fishtank with a sign saying Not for Sale

Friendly staff with amazing service everytime I visit! There is always stock of your basic pet needs and maintenance products.

Well knowledgeable and friendly staff and they have decent prices. Fish are healthy and we have not had any problems with them dying yet