Taj Cape Town

From the moment we walked into the hotel, the service was great. Room was upgraded and it was fabulous to wake up to the Mountain View every morning! Huge variety for breakfast and the bar served up some of the best cocktails I’ve tasted. Thank you for an awesome Easter weekend!

Thank you Taj Cape Town for a lovely stay this past weekend!The cold winter chill disappeared as your staff welcome us with so much smiles and warmness. The room was exquisite, cozy and clean. The gentleman, Papy, he shared some interesting host facts with us about your Luxurious property, this was indeed very informative.To add to the coziness, we were treated to drinks and canapes in the exclusive TAJ Lounge Club; the hostesses really treated us like royalty always smiling and ensuring that our glasses were always filled.Breakfast was excellent and incredibly varied, the F&B team were very patient, helpful and of course friendly. I particularly enjoyed the beautiful Gallery 2 that we were seated in. This rounded off the birthday Celebration for my close friend so perfectly. Ginger shots were served to every guest, and this just added that extra personal touch and compassion you have for your Guests. That impressed me the most.Thank you, Taj Cape Town, for making my first experience at your property, so special and definitely one for the books.

The rooms are great and spacious. Both in style and by its location, this is more of a business hotel. But still conveniently located for leisure/tourism visitors.The bar is pleasant. They have a good spa that is reasonably priced but remember to book in advance.Only minus is the quality if the breakfast buffet and the somewhat chaotic service that comes with it. They should improve on the buffet quality and perhaps train the junior staff that doesn't always know what to do.

This hotel is absolutely welcoming and beautiful!Was greeted by a heartwarming birthday arrangement in the room!My daughter was also spoiled with a little gift which I found extremely thoughtful..The mountain view from the Tower wing is spectacular!

Great hotel reflecting the values of Taj chain from India. Heritage rooms are charming with an old world feel. Fully renovated. Large and spacious. Mint coffee shop is fully renovated. Very nice ambience. Bombay Brasserie has great North Indian food. Very attentive staff. Hotel is very well located right next to Parliament, Slavs Lodge and Adderley Street markets.

It advertises as a 5 star hotel and is. Very good prices with the US dollar. Be sure to get a balcony room facing the mountains. It's worth every penny. The staff go above and beyond to make sure you are safe and help first time visitors to Cape Town make safe decisions (like not walking anywhere outside after dark).

Top class service, attention to detail, pure air in rooms and at facilities. Delicious food and variety. Room 605 in particular: private suite owner professionally kept in touch and sought feedback re shortcomings, of which there were none. Added value, sent a generous piece of birthday cake for a birthday on day of arrival. Very likely to book in future. Hotel facilities such a sauna and pool hygienic and helpful with pure drinking water and clean towels. Blessings to staff and management.

Truly exceptional. The quality of the hotel is amazing in every meaning of the word. The staff did all to make me and other guests comfortable. No question was too weird. Also the location of the hotel is great. Right downtown in the city center.But you might think this is a standard review of someone just liking his brief stay. Its more than that. The last day in Cape Town I got robbed on the street by someone who threatened to harm me.At the hotel they did everything in their power to help me. To get the police involved. To think along what to do next. In such times you get to know the true value of people, and South Africans are the kindest people I have met in my life. And I have been in a lot of countries. The staff at the Taj Hotel confirmed my experiences so far in South Africa.In other words, the Taj Hotel does everything to make you feel safe, to help you out also when things don't go you way. Again, thank you so much, and I will be back next time!

Had booked nearby hotel and decided to just walk in to your restaurant with my family. At the main entrance was welcomed by 2 nicely dressed gentlemen. So professional and kind. Sat and hotel waitress came to take our order. Asked for water which was served as was still going through the meal choices. We waited and waited. Couldn’t understand why we weren’t being attended to. Waited for fr almost an hour until we gave up. We felt like it was a soft way of letting us know that we need to leave the table. I would say this was worst service I’ve ever experienced. If only your team members could be more proactive. 24th February 2023 @ 1815hrs.Cannot recommend dining here again.Was willing to pay for the water but your waitress couldn’t let us. She told us to just go.