PostNet Heidelberg Mall

Fast and friendly

Good service

This is the worst service I ever received at PostNet Heidelberg Mall on 10 October 2022 at about 17:00. My Mom came to visit us all the way from the Eastern Cape (Grahamstown). She wanted a copy of the 2 kid's school photos, and my 1st choice was PostNet Heidelberg Mall. We arrived and was welcomed by the most unfriendly staff member. I asked if she can make a copy and print it on photo paper. She scanned it, then she tried fitting it onto the frame on the computer. She printed it and the faces were stretched to the sides. I asked her to please do it over because it doesn't even look like my children. With an attitude, she managed to reprint the first photo correct. I asked her if she's not gonna do the other one as well, she replied by saying that she will have to pay the money in. I told her that if she has done it correct the 1st time, she wouldn't have to pay in any money. I even told her it was her mistake in the 1st place and she must try by all means to learn to work with customers (she had a real bad attitude), until I told her to leave everything and I took my photos and leave.The management must do thorough interviews before employing such staff.

Great quality work. Onlt inconveniences are service related

Always professional and friendly. Open 7 days a week highly recommended

Bad service woman working there are rude they is this lady pricence she is too rude that is not what we are expecting as customer nah

Bad service advice this woman in there that they cant work with attudes always (princes please we are not stupid note that)