Cape Union Mart Tygervalley Centre

I've always loved Cape Union Mart for their professionalism and friendly staff among the great choice in products.Today I felt as if I walked into a Next Level of excellence. Thank you to the team for great service and exceptional helpfulness.Truly what an absolute pleasure

Excellent customer service. Gustav's assistance was highly appreciated today with the exchange of a pair of walking sticks.

Very friendly and helpfull staff.Definitely my go-to shop for camp/travel gear and clothing.

Warm welcome. Staff is friendly and very helpful. Luvly store.

The poorest customer service I have ever experienced.I tried to buy socks - no semblance of organisation in that department with sizes and types of socks mixed up .Rude , condescending staff who offer no assistance and don’t ask a single question as to why you’re there in the first place .Go anywhere else - but not here .

Loved the old store.The new store must be seen in person, pictures don't do it justice.Congrats on the grand opening.

A wow experience from the manager her self.She done her best to assist me following a strict process can be nail bitting.But further than that , I felt really good with everything and how they deal with people.Thank you cape union . See you soon for more shopping.

What service! I took my mom Cape Union Mart Tygervalley because she very desperately wanted a black K-Way jacket. The salesperson on the floor was extremely helpful but unfortunately couldn't find a black K-Way jacket for my mom in her size. He then went on their online store and there he found her jacket. The next step is one I'm always very sceptical of doing. He said my mom had to pay her R1 700 right then and there in the store and that he would place the order online for her and it will be delivered to my house. Reluctantly we did just as he advised. Well, we had hardly left the parking lot of Tygervalley and my mom received an email from Cape Union Mart confirming her order. The next day she received another email saying that her order had just been shipped. Later the same day she received another email telling her when she should expect her order. On the third day she received an email in the morning telling her that her parcel would arrive by that very same day. We weren't home all day but received a last email telling us that the parcel had already been delivered and was waiting for her at home. I was blown away by that service! I will never be sceptical again about paying for something upfront in a Cape Union Mart store while they order my products online. Great service!

I am a big Cape Union Mart fan and this branch is one of tye better ones. Always someone to assist, nice spacious floor area. Tills usually goes quick, even with long lines.

The new shop is really impressive and has a wide variety. Bryan was really a great help!