Patong Guest Lodge

Wonderful. The enviroment as you drive in is welcoming. Friendly staff and it is very neat and well organised.

Coffee station and and atleast 2 water glasses in the rooms are standard. The lodge has great potential, service must be improved. No contacts in the room.Otherwise we slept well.

Booked rooms for two of my visitors. Rooms not inspected before issuing. Bath towels in a terrible state. Should have been used by cleaners for scrubbing floors and nit offered to guests in the torn state and discoloration they had. Aircon not working. Patong has definitely dropped the ball from what it was initially

The place is secured and quiet, which is a positive thing, the room was clean. The staff friendly and accommodating. Things to improve is to put kettle and tea/coffee in the rooms.

The room was comfortable and clean. Well organized. The downside was the maintenance of the lights, the bathroom light was not working on my day of arrival. I think it would be best to ensure that everything is intact before guests check-in. Otherwise, kudos to the friendly stuff

The ambience at Patong is lovely; literally feels like you're breathing a different type of air.It's too quiet, beautiful, OH SO PEACEFUL and you feel right at home with the staff and those visiting the lodge.I loved it and I recommend to anyone.

There is definitely a decline in service provision from the time Patong started.Booked a room yesterday and checked in then left to come back later that evening only to find that the room I was given was not cleaned and still had food remains from the previous users. Had to then wait for security to call the receptionist or attended to get me another room.Very disappointed in the fact that they gave a room without inspecting it,which caused waiting for the new one in the evening when all one wants to do is to settle and sleep.Despite the complaint raised and the receptionist evidencing the shambles that the room was in, there were no apologies.Then for the new room:1. Ragged towels that were bagging for retirement for dear life.2. An aircon that I increased temperature even till 30 degrees but kept on blowing cold air3. A shower head that looked convincing but operated like a tap.Probably reached a business comfort zones? Whatever the case - disappointing

Pricing does not match offering,not competitive for the price point.There are other similar priced places which offer more resources.You can't pay R700 just for bed and shower. No bottled water, no kettle, no fridge, no microwave.

It's a nice place, where u can even host events n also have accomodation. But I do believe the place still requires further improvements especially for the price we pay. The most ridiculous price for me is 2500 per night for a family unit when I could pay 1500 at other more established accomodations. Things to improve...a) please provide teas and coffees n bar fridge in all rooms instead of paying extra 200 for that, especially tea.B) the forn towels, in other rooms where we booked towels were rippedC) provide more than one key for rooms. Couldn't believe you must leave key by the door if u want room cleaned cos there are no spare keysD) generators for load shedding, we all know there is load shedding everything. Don't inconvenience your tenantsE) working microwave in the main kitchenF) after Cleaning towels were not replaced, there were no towels because they didn't have the rooms keu.I do love the aircons in the rooms and loved the hot water and shower pressure.The receptionist, Kgomotso - good service she provides - well done to her.

It's in a perfect location but the room that was allocated to me it had a shower head that was constantly falling off, bedside lamps not working. Food very expensive but you are not given the option to choose what you want to eat. My diner was mashed potato, salad and fish that came with a stone ginger soft drink and I had to inform them I don't want fizzy drink that's when they offered bottled water. No desert and all that for R280