CARtime Morningside Umgeni Road

They deserve a ZERO rating from me, not even the 1 star!!! We are a business and dependent on our vehicle to run our business - our van is our bread and butter of the company. We had planned major deliveries for Friday 10Sept2021 to PMB and Port Shepstone, so we arranged for our van to go in for a servicing Thursday at 10am, by 12pm Justin Wade from CarTime Morningside telephoned to say that our van was involved in a terrible accident while they were test driving it. So terrible that both airbags were released. Since it is not a van for leisure but imperative for us to run our business we requested a courtesy vehicle. On Thursday Justin said we can have a R400 a day allowance for car hire - even though R400 a day would never be able to get us a VAN hire which we need, it was something. However by Saturday 2 days later Justin stated he never offered the R400 a day allowance for car hire, AND neither will there be a courtesy vehicle provided to run our business. Now we've had to hire a truck to deliver our orders, which is costing us enormous costs, not to mention loss of business, penalties each day for the late deliveries, drivers salary, stress - there has been no feedback from Cartime Justin OR his insurance brokers Orchid Risk regarding our van. I am scared to think of how long this matter is going to take and all the costs I have to incur. I do not blame Cartime for the accident, it is an ACCIDENT - but our company van was in their possession and their responsibility - where is the professionalism, or customer care and customer service?? Justin is unprofessional.  Looking at the number of bad reviews, this company should not be allowed to continue business!!!!

Went for service month back they did the service and 360 degree car check, after the check they did not tighten up my right wheel, on my way from work driving on the normal speed which is 120 on the freeway the Tyre wobbled for quite some time without me noticing, it wobbled till its was held on the last bolt. My Bearing was damaged, my Tyre,disk, and the whole of the right side suspension was damaged had to repair many things. They service was TERRIBLE !!!!!! They also called me to fetch the car after they said they done with service only to find out they had not started washing the car, had to wait an hour extra and face the heat with my bosses.

5 star work.Clean carDiagnosisInformativeFast

The best service by far... I booked my car in for a service. After checking the car for faults I was called by Adrian with the list of faults and prices for approval. Very friendly staff . My vechicle is running smoothly. It's my second service with Car time and they have set a very high bar with customer service. Thank you Team CAR Time

Excellent service, great service. Extremely transparent with honest advise. I will definitely recommend Cartime Morningside to everyone who's looking for value for their money. They even send you pictures of faults they find on your vehicle and then call you to explain them to you and the urgency of the repair, something I've never seen done before by any repairer. Great job guys. Keep up the good work.

The service was amazing .Staff was also friendly

Very much welcoming staff, (Desham & the team). Knowledgable, experienced, dynamic and hands-on. Their service is spot-on.I'd advise anyone in the Durban Central area and surroundings, wishing to have their vehicles lasting a lifetime, to drive it to them for a full service, not worrying about their pockets. All their service is very much of value-for-money.

Nest service and it is better than the Redhill branch

Great service, professional team. 100% recommended.

I am very impressed with the quality of service and the extra care and attention to my vehicle. I was also blessed with a free UBER to work as part of the service you provide. Thank you Nishad for all you did to help me. Also, thank you for the FREE vehicle risk assessment.