GEAR CHANGE

Fantastic top quality products and professional services. From advice on buying a bike, to setup and full fitment to choosing accessories and services. I have been so impressed through every step. Not the cheapest gear but the best, and after having an issue with a product the after sales service was brilliant, simply replaced it no issues. Gear Change comes highly recommended.

I am blown away by the service I received from Gear Change, Mowbray, today. They really went the extra mile. Thank you to Justin and his team.

So impressed with their friendliness, willingness to help, skill to decipher what needs to be done and accurate advice for a way forward and then lastly, good customer communication throughout the process until collection.

The best bike fit in town, Dave has years of experience, real world experience and a team that backs their products. Pleasant experience with a coffee aroma in the air and all round friendly staff to help you with the problem at hand & to deliver a solution. The workshop produces quality work and will definitely be back with my bikes in the future.

I had some mechanical issues on my commute home, luckily I wasn't far from Gear Change. Friendly folks and eager to help out. They sorted my bike in no time and gave me loads of info on a bike I'm interested in...I even got to test ride. Thanks for the hospitality and professionalism. Much appreciated

Thank you for sorting out my excruciating foot pain when cycling. You were spot on to identifying the problem, and then fitting the Pro Series insoles in my cycling shoes, and adjusting the cleats to the correct position. You were so professional. Most of all, I was a customer valued by you, on a very busy day, your entire team took time to help me. See you next time I am in Cape Town.

Excellent bike shop - Justin and Dave run an awesome business! from the administration to the quality work done on your bike they are great all round.

A nice modern bicycle shop with a wide array of bikes and accessories- the latest gadgets and stuff.Sleek modern interior with a coffee nook tucked away in a corner- perfect for the hippie-chic crowd.The staffers were friendly- I was helped by a very knowledgeable and helpful chap Tyrone, who gave me advice on all I needed. He even gave directions on how to procure the one item they didn't have. Great experience.Was a bit wierd though when I was accosted by the owner because I was taking pictures for the review- apparently there were security implications- as in I was a security risk? I had explained to the staffers earlier before I started snapping.I do appreciate the security situation in the country and all- I'm as security conscious as the next. And I understand as a business owner, you need to protect your business. But it does get a bit tiring being perceived as a security threat because I'm black and 6 feet tall and not wearing a white coat and stethoscope at that moment. Can people just see people as people please?Lost a star for that- could lose more without a reasonable explanation.

Took my bike in for a full service and updated BB. After looking for a bike shop that will get the details right, I am pleased to say that they went the extra mile. You just know when you get your bike back that the mechanic knows what his doing. Internal cables are done right. I appreciated that he even took the time to fix a few small things the other bike shop messed up when putting the bike together. Super happy and will highly recommend GEAR CHANGE. :)

Super happy with my purchase and the service I have received from Andrew. Very accommodating and answered any query I had. When I had a small niggle with the bike, the workshop quickly and effectively sorted the issue and put any concerns I had to bed.Good to see quality service still exists at some stores.