Ekurhuleni Edenvale Municipality

Picking up drivers licence today was a mess - The pick up queue was around the building. The doors are supposed to open at 9am - they were not. Staff do not care. Waited for a few hours and saw 3 people let in. - decided to be efficient and do other tasks - Left and came back just after 3pm and was denied access because the person delivering the new driver's cards wants to go home at 3:30pm????? Seriously how difficult is it to issue a driver's licence? ID cards issued through Nedbank were fantastic.. card took 2 weeks, SMS received and took less than 5 minutes to pick it up. How utterly incompetent is Edenvale DLTC? Now I have to take off a second day off work to fetch my driver's licence. That's 3 days of no earnings thanks to this ridiculous department. 1 entire wasted day to do the renew ... 2nd day wasted because no one was doing their job today for collecting... and now a 3rd day for the second attempt atcollection. -I should charge Edenvale DLTC for my time.

I was super impressed at the service I received. I was expecting to spend my whole afternoon there but within 25 mins I had opened my municipal account and was out the door. The gentleman that helped me was awesome.

Had a very good experience here today at around 11:30. I was the first one in the queue at the rates account section, opened a new account with ease. The staff was very friendly and helpful!

A superb example of government inefficiency. If I could rate them zero I would have -a 1 star is being generous. Waited over 4 hours to get an appointment for learners. Four eye testing stations.... Only 1 person working. Staff are typically government employees... Rude disrespectful and unhelpful. Amazing how they always act as though they are doing you a favour by doing their job!Telephone number listed does not exist.

I had a very pleasant experience, I was in and out in less than 30 minutes. Vincent Manaka was super helpful

They are quick to send out termination letters..even though you have overpaid each month. no one answers the phone..they are quick to take your money for no service whatsoever!!! quite shocking!!!

Worst service ever. We're unable to purchase electricity because we owe municipality R1200.00. Compared to the neighbor who owes over R15 000.00 and is able to purchase the electricity, this is a total mess. The telephones are ringing with no answer, emails are not responded to and call center is a waste of time because it doesn't go beyond switchboard. As for the attitude of the workers in there.... no wonder there's no progress in our communities when it comes to municipal services

Not sure if anyone is working there... seen that no one answers the phones. I have tried 8 different numbers and departments but no success.

I am here now with my son to confirm booking for learners it's disgusting. We are made to wait for more than I don't know how many hours, just to pay