Matrix Warehouse Alberton (Head Office)

Thank goodness for Anne , she is very helpful and always on top of things

Update on Review 5 April 2023Matrix warehouse ended up sending my new motherboard in for testing and it came back with no issuesThe reason for the ethernet not working on their side was because it was manually configured. something they did not check before stating it was a faulty motherboard.What a jokeOrigianl Review 4 April 2023The service is shocking. I spent just over 16000 at matrix alberton in Feb for new components for my desktop due to a black screen error now to be told in April my new motherboard [that they sold me in February] ethernet port is faulty.The ethernet was working perfectly before I handed in my pc on 3 april for the same black screen issue that was supposed to have been resolved in Feb by purchasing all those new components from them.They have had my pc for 2 days going on 3 days. This is for my business. And they cannot help me by swapping it out for one that is working.They sold me a faulty mother board but want me to wait for them to send it to their supplier first and on top of the fact that the ethernet was not working when they had the pc in their workshop but was working fine when i had the pc at my office?I am an extremely unhappy customer.

Convenient but sales staff aren't particularly knowledgeable.

Very friendly and helpful staff. Even when you enter the doors of the building, someone will be standing there to greet you and to make you feel welcome!

Back in the day the matrix head office store in Alberton used to have lots of stock of many gaming equipment. We went there a 2nd time since last year and still no stock on shelves. I think there are even less shelves. Very sad and gloomy looking store. Sadly left with nothing, because there wasn't anything nice to buy.

Unhelpful staff, treated a paying customer like a bother for asking questions around pricing points. A simple power supply replacement turned into a two week long debacle of misdiagnosing and poor communication. Would not recommend

Good prices, very helpful staff. Was not impressed with the stock holding. Available products has been better in the past.

I was here this morning, Thursday, 16/02/2023 @ 08h30 and I spoke to Mandla, the manager of the technical section about my Panthum printer, he promised to send me a book-in notice as soon as the loadshedding was over. I left my wife's contact details with him for this purpose, it is now 14h30 and we have not received anything. Poor, very poor!!

Thank you for your good client service all the time.

We had such wonderful service today at Matrix Warehouse Alberton! We have had trouble finding the right inverter for us and Anne is an amazing saleswoman. She made our shopping experience so pleasant and easy. Thank you, Anne!Would highly recommend Matrix Warehouse Alberton and asking for Anne to assist you.