Shark and Safari Tours

Scary but awesome

My husband and I did a full day tour from Cape Town to Hermanus. Our guide Rene was very friendly, knowledgeable and a pleasure to be with for the day. We would definitely tour with this company again!

Theresa was excellent at communicating & organising for us from the get go. The whole team made our day incredibly special. The videos available are well done & reasonable. What an experience, I would definitely recommend Shark & Safari Tours. Absolute best day! Thank you

Great place, art display and awesome people

a fun way to relax. thank you

Reservamos con esta compañia a través de Civitatis en el avistamiento con tiburones en Gansbaai. Nos lo reservaron,nos lo cobraron y nos confirmaron el día de antes que todo iba bien y que nos recogían a las 3 de la mañana (3 AM), cuando nos daban mal temporal para el día de la expedición pero claro. Nos levantamos a las2 durmiendo apenas 3 h, recogimos nuestro desayuno y a las 3 estábamos esperando en la puerta del hotel y ahí nos quedamos plantados hasta las 5 y 30. Miramos constantemente el correo electronico y nada. Llamamos a la empresa y nada.... Con lo que imagiaros con que cara nos fuimos a la habitación sin poder dormir.A las 7 de la mañana (AM), 4 horas después de la hora prevista, nos envía Civitatis un correo diciendo que se había cancelado, que esta empresa no les habían avisado antes de la cancelación y que lo sentían. Directamente esta empresa no nos contesto a nuestros correos.No fastidiaron un día entero del viaje.

I visited Cape Town in August, 2019. Andrew was not only easy to reach and communicate with (and unlike many other operators, his accepting PayPal made my life A LOT easier), but was also an outstanding guide. I did an excellent wine tour with him, as well as the Cape Peninsula Tour (with African Eagle). However, the high point for me was undoubtedly hermanus and the whale coast. 14 Southern Right Whales, including 10 with Southern Right charters and 4 from the coast. None of this would have been possible without Andrew. If you want to experience the real Cape Town, Shark and Safari is the way to go!

I had the best customer service experience with Theresa from Shark and Safari Tours! This is after correspondence with many other Shark Cage diving providers, and Shark and Safari Tours proved to beat them all! Especially at such short notice. My WhatsApp message was answered within a matter of seconds!Not only did she provide me bucket-loads of information about the trip, but also provided images and videos to showcase that they could meet the requirements of my requests, which were to accommodate, a family of four from the USA, with a two kids aged 10, and 6, and provided the valuable information, that the 6 year old is welcome on the boat but not able to dive.Thank you again Theresa, I truly appreciate the fast and amazing customer service!

Bofff