Petworld XXL Diep River
308 Reviews
- Wednesday9 AM–6 PM
- Thursday9 AM–6 PM
- Friday9 AM–7 PM
- Saturday9 AM–5 PM
- Sunday9 AM–3 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
About the Business
|
Contacts
Call Us
+27213001136
89 Main Rd, Diep River, Cape Town, 7800
Hours
- Wednesday9 AM–6 PM
- Thursday9 AM–6 PM
- Friday9 AM–7 PM
- Saturday9 AM–5 PM
- Sunday9 AM–3 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Delivery
- Gender-neutral toilets
- LGBTQ+ friendly
- Kerbside pickup
- Wheelchair-accessible toilet
- Wi-Fi
- Credit cards
- Debit cards
- In-store pick-up
- In-store shopping
- Wheelchair-accessible lift
- NFC mobile payments
- Identifies as women-owned
- Cash only
- Transgender safe space
Recommended Reviews
Liezel Genis
09.10.2023
Petworld XXL Diep River
We were looking for quite a specific toy. Unfortunately, we didn't find what we were looking for, but....they have an amazing variety of items and so many choices in all the sections.We found the shop a bit pricey with a variety of items compared with some of the shops we usually visit.What I found quite nice is, for instance, the dog treats. They have a pick-a-mix, and you can choose which size and type.There is also a grooming area, and we could see how the dogs were groomed and handled.The staff is super helpful, and it was such a treat when they were cleaning the cages we were able to interact with the birds.I am sure you will find what you are looking for.
Bernard Knight
06.10.2023
Petworld XXL Diep River
Good range of pet related products, HOWEVER, they only give store credit on refunds even if the product has not been openedBought a long leash and realised as I left the store that the price on shelf and item were different. Went straight back to look at the shelf price to confirm and was refunded the difference as store credit as that is their policy
Craig Jacobs
01.10.2023
Petworld XXL Diep River
The store is very neat and clean. Staff are helpful and very tentative to your needs. Has everything you need under one roof. It's definitely worth it going to this store for all your pet needs.
Karin Bissolati
12.09.2023
Petworld XXL Diep River
This was my first visit to this store as I'm building up my first fish tank.Daniel was fantastic in his knowledge and advice with regard to everything I needed and also gave me options to suit my pocket.It is very rare that one encounters this kind of service anywhere.I felt like I was having a similar experience as in a Woolworths store as the store layout is clean, neat and has lots of space to move.I would highly recommend this store.Thank you Daniel for making my first experience so memorable.See you guys very soon.Karin
Nellie Bothma
10.09.2023
Petworld XXL Diep River
Probably the most unfriendly, inefficient store in the whole country. Staff standing around in groups chatting or on their phones while customers who actually want to spend money in the store are ignored. In my visit today, I was in there for 15 to 20 minutes, looking for a specific item, not one of your incompetent staff asked to assist. This is shocking. Luckily I vote with my wallet and there are plenty of smaller, friendly shops in the area
Aussie Raad
23.08.2023
Petworld XXL Diep River
The service was good. However, I bought a telescopic fish net that has an inherent problem . I had to make several phone calls in order to speak to one of their sales staff. This was rather frustrating
ashley stevens
24.07.2023
Petworld XXL Diep River
I'm completely disgusted by this place, the management and the staff, this is a complete disgrace, both managers are rude and disgusting. Staff has the worse service for customers, this manager with the green car has a disgusting attitude towards certain customers ands the staff on the floor is a disgrace, and also this African manager is the most racist person I have ever met.Store has no email address and noone answers the phone at all.So I'm not even going to phone the owner, the owner can comment his email address here and I'll respond via email..Owners can't even sort out their staff or actually reply to customers.They get their friends to give them all good reviews.A assistant manager thinks he is the store manager parading around like he is the boss and the rudest staff ever, disgusting
Jacqui Armstrong
22.07.2023
Petworld XXL Diep River
Super helpful staff, and always willing to go the extra mile. They also love getting feedback on the products they sell. The Store is well stocked, and if they don't have stock, they will order and advise you once received, or give you a timeline in which to pop back and get what you want. Store is kept clean, and assistance is always available on the shopfloor, or at the till. Haven't used the vet, but very convenient to have one on the premises.
Michelle Potgieter
21.07.2023
Petworld XXL Diep River
I highly recommend visiting this beautiful store.They are well organized, clean and the staff is so friendly.They have nearly anything and everything that you need.I had a little bird that needed feed, Richard (think manager) helped me so nicely by explaining how I can feed the bird and what food to give it, when to expect it to move over to the next stage and when to expect it to start with seeds.I will definitely always come here with my different rescue animals and ask for advice and support them as much as possible.Thank you for always being friendly and accommodating, you guys are amazing!
Add Review
Map
89 Main Rd, Diep River, Cape Town, 7800
Petworld XXL Diep River