Toy and game manufacturer

Wish I could add another 5 stars onto my review. This is an amazing business. Amazing sales, good prices on quality items and original items all the way.Want to put this separately. The Vroom staff are beyond expectations. Shout out to the staff. They provide information, speck and even the things you didnt know. Out of all my purchases on numerous websites and from different places I must say this has been my best experience out of all.They dont just work there, they are happy to work there

The guys here like to have fun.

Best Indie gaming studio in the world!!!!

I wanna work at SpaceSalad!!!

Great Service.Ordered a Steam Deck, received it with in 24 hours.Great communication right from the start, very helpful and on top of things.Thank you for the great service and product.

This shop is so welcoming, I can't go to greenacres and not walk in here, even if I don't buy anything. I simply just love this shop's warmth

Phenomenal service. I've just recently gotten serious into Sim racing, upgrading from Logitech G29 into the Fanatec Ecosystem with the DD1. I purchased my 2nd Fanatec wheel from Digital Motorsports(911 GT3) and immediately had problems with wheel not being detected by the base.Despite never having purchased from Eric at TheVRoom before, he was more than happy to help me debug the problem. So I went to his current temporary storage unit that he's been working out of (Eric please find somewhere better asap). I offered on numerous occasions to pay him for his time but he insisted he was just happy to be able to help me out. Eventually we (mostly Eric) worked out it's a problem with the wheel base hardware (most likely the pins in the base or PCB).We were able to get the Universal Hub v2 working with just the buttons. So Eric was incredibly generous to loan the Universal hub v2 to me at zero cost until I can resolve the problem with the Base (need to RMA the unit)I've never had such a great experience as a customer before. Treated well, professionally and Eric was polite and talkative at all times. Absolutely would recommend Eric for his positive and supportive energy. Thanks.

Be very careful when buying from these guys. I purchased a couple of items where 1 was defective. I asked for an exchange and provided them the slip. They said that the item was not purchased by them and refused exchanging the item. The slip does not show any description or product code, only the price. So this is the trick. They can now refuse any claim for exchanges for defective goods.I went to the Mall security to obtain video evidence of the item when I left the store. Unfortunately the item was in a plastic bag so one could not see the item.They sell dashcams, LED lightbars and CCTV cameras which you won’t be able to exchange in the unfortunate event of being defective. Rather buy from Aliexpress and wait 8 weeks where defective goods can be returned. I always supported this store and in future will never set foot in their store.

Whatever you do do not trust Eric Sandberg “The Vroom” with your money, very charming at first, the DD1 Fanetec base I bought from him developed a minor issue, he collected it for repair and I never saw it again, went the legal route and received judgement against him, be very very careful when dealing with this individual. Do not pay for anything upfront! After Sales service is non existent!!

Some hiccups with my Unit getting to SA but nothing to put blame on Vroom for, they proved to me that they do care about customers by the constant communication I received about my order and also going the extra mile to get my unit to me ASAP! Would recommend