Love hotel

Excellent service experience and everything about the place is according to the way it appears. Marvelous day spent @ Gardenia Boutique Hotel Sandton

Based on personal experience I can highly recommend this hotel for their commitment to service all the way from security and cleaning personnel up to management. The hotel manager and owners strive to excellence is truly commendable. Great rooms, great venue with a delicious buffet and cook-to-order breakfast! Next time we stay there we want to try out the dinner service. 5 Stars allround!

We really enjoyed our stay, everything was just incredible.. luxurious bathtub, swimming pool. We were welcomed by Owen, the receptionist, Owen mopped our floor because the other staff members were busy. Excellent service and very safe. Thank you for the wonderful stay.

I'm only giving this one star because you can't leave a no star rating. My husband and I booked this boutique hotel online via a friend. She hadn't stayed either, but she found it for us. The lady at reception was very kind, but the reception area wasn't all that clean. We were shown to our room almost immediately. That was great service. The hostess opened the door for us, welcomed us, then left. After being in the room for a few moments we noticed the trash hadn't been emptied, the floors hadn't been mopped (they were actually disgustingly dirty), and the towel in the bathroom was dirty. We realized, then, that the room hadn't been cleaned. My husband noticed that there were mold stains on the pillow cases (like when mold has grown, you wash it, but you can't get those black stains out). I went to reception and asked the receptionist to come look. She was very apologetic (ok, she deserves the star!) and showed us another room. It had been cleaned, but the room wasn't ideal. It was cleanER, but not spotless. The handles on the cupboard doors were broken, the headboard looked old and marked up, and the couch was iffy to sit on. After having the heebie geebies from the 1st room, we couldn't bring ourselves to stay. Other than the swimming pool, we feel the photographs posted online are deceiving. Definitely no wine or wine glasses upon arrival. I don't like giving this review because I feel like it makes us sound like snobs. In reality we're not, we just like a clean room and not to be deceived by false advertising. I don't know what this place was like in the past, but as of October 2022 I absolutely cannot recommend it. Thankfully we were given a refund after speaking to the manager/owner.

My husband and I had the most amazing time at The Shore House. The scene was absolutely out of this world. The place itself very tidy and comfortable. Rooms are also very spacious.Our host was simply amazing. She made us forget that we were guests. Definitely a home away from home. I will be coming back again.

After spending a weekend at Alkira Lodge I have to say - you don’t get much better. The lodge is perfectly positioned to capture the sunrise while drinking a delicious cup of coffee (courtesy of the built in coffee machine) as well as being able to sit in the jacuzzi and watch the sun go down and the lights of Knysna come to life (Beware, you will spend more time in this jacuzzi than you maybe originally planned. Yes, it is that good.). The rooms are perfectly catered to, with every detail being thought of. Such a beautiful space to create memories with friends and family. Would definitely recommend Alkira Lodge!

Myself and Mike my husband,had a wonderful stay here .The staff is so welcoming and sweet.The ladies in the kitchen are so sweet.I would recommend this place for relaxation.Regars Tessa

Alkira is a special place with good kind staff and very well managed by Sam . We had a fabulous time there for our 4 nights stay . On two nights we experienced the cooking delights of the talented chef Robyn . A not to be missed experience! Alkira is luxurious, with an unbelievable location and views that will leave you spellbound. With easy access to Knysna , the beach and all the nature of the garden route , this in one place you will not want to leave !

Absolute perfection. My husband and I stayed for 2 nights on our honeymoon- everything about the lodge exceeded our expectations. The breakfast is what dreams are made of and Sam and the entire staff made us feel taken care of and at home. A night with drinks in the hot tub overlooking Knysna is not to be missed! 12/10

What an incredible experience and offering. Beautiful establishment in the heart of Hyde park. I had the most amazing stay, great food and tranquil sleep. I really enjoyed the 24/7 security and the night guard. I felt safe and secure. The guest service was incredible. I loved every second. Thanks to Tyron the manger for going over and above for me and my mother. Only place to stay. Best value for money there is !