Domestic airport

Small Airport. Easy to navigate but need to be more transparent with information. Better to give a written reason on a screen monitor as well as the PA announcement because the sound system is not clear.You would have scored only 2 stars if the Mugg and Bean service wasn't so brilliant. Maybe you should thank them.

Small airport, but neat and has some shops. I was glad they had a Mugg and Bean. It’s small so you don’t have to walk that much, kinda looks like a taxi rank or something.

Not a bad little airport. It’s small and simple. Signage could be a bit better but it’s not too complicated

The workers at East London airport are scammers, they close the gates 50mins before your flight leaves and tell you that you and late and your flight has left and you will have to pay R300 to be on standby for the next flight then later tell you that you have to pay R3000. The check in time and all the other information that you follow on your ticket they say it’s wrong and they have nothing to do with that if you bought it anywhere else expect the airport they will say it has nothing to do with them you should go to the place where you got the ticket to ask. So what they do is they take money from people that are desperate and people that were left by their flights and put them on your spot then when you arrive they will tell you the gates are closed knowing the is someone on your seat already then make you pay R3000 for the next flight which is they will put you on someone else’s spot, they use fly safair to do these scams and all the workers including the manager is in this.

Just would like to thank every staff member of the airport for all the help and making it possible to allow a minor to fly with me to Johannesburg. Then I would like to thank the very friendly and ready to assist staff of Mug and Bean for the very amazing staff. as soon as we stood there.As yesterday the 24/10/21 was quite chilly we wanted coffee and got it in no time.For my first visit in over forty years it was a great experience.

Small airport with friendly and attentive staff - far more helpful than OR Tambo. There are no quality restaurants.

Small airport- neat and tidy. 3 Restaurants- Mugg and Bean, Debonairs, Keg and Spitfire.The staff needs training on friendliness and assistance to passengers.The lounge is small but perfect for the size of the airport where the staff here is pretty friendly.

King Phalo is nice and clean and love the fact that I could grab breakfast before our flight

Quick and easy, in and out :)

I have no that much experience but I can help and Answer correctly evething That I Know I can't Pretend as if I know everything