Harcourts Capital

Andre van Zyl, business owner at Harcourts, personally visited us at home to follow up on my complaint. Andre has singlehandedly restored my confidence and trust in this company.Thank you, Andre, for your visit, and the effort you put into resolving your customers’ complaints. You have gone the extra mile. Much appreciated.

This is our experience. We left our Harcourts rental after 3 yrs and 4 months of caring for the house as our own home. We painted all the walls that had pictures hung on them, had the house professionally cleaned, windows professionally cleaned and the garden professionally tidied. The agency then spent 3 hours doing the check out fabricating issues. They then had their own property maintenance company give a ludicrously inflated quote to fix these fabricated issues and have kept three quarters of our deposit and the full cleaning deposit. After much communication requesting clear evidence of these supposed issues when the comparison to the entry inspection shows these issues are fabricated, we are ignored and our deposit remains in their personal account. Their own agent said that Harcourts is notorious for keeping tenants deposits for no real reason.If you are thinking of renting - stay away from Harcourts as they will steal your deposits!