Dr M Cassim-Dental Practice 011 883 3005

Dr. Cassim is professional, thorough and passionate about his work. I have been visiting his practice for years and highly recommend his services. I always feel well informed of the treatment I will receive, how to care for my teeth and what to expect when claiming from my medical aid. He constantly checks in to ensure comfort throughout the procedure. His receptionist Kaysi is friendly and helpful. I am so grateful to have found his practice.

The best experience I have had by far, especially because I have a phobia for dentist visits. Procedures are painless and they ensure that you always feel super comfortable with every visit. Facilities are also very clean and stylish.

Dr Cassim is by far the best dentist that I've used. He went out of his way to make me feel comfortable and the procedure was painless. The fees are extremely reasonable for the work done and his knowledge is impeccable.

I required a check-up which was covered on my Discovery SMART plan with only a R100 co-payment. Dr Cassim was extremely thorough and I would highly recommend him (he was in fact recommended to myself).The clinic was handily situated in Sandton City so no parking problems and the rooms were very clean and modern. A very pleasant experience (not something people normally say about a visit to the dentist :)

Great experience with Dr. Cassim. He is a friendly and fantastic dentist. Checks patient comfort, explains work thoroughly, gives advice and thorough overview of your dental condition. No issues with medical aid payment.

By far the BEST dentist I have been to. He is patient and professional and explains everything he does step by step. His work his brilliant and even though he is fully booked (because he is popular) he always has time for his patients. I would highly recommend him.

I went to Dr Cassim to get a wisdom tooth removed1. My appointment was for 2 pm he saw me at 3 pm2. He immediately encouraged me to do an X-Ray which costed R900.00 (not covered by my medical aid ) and another X-Ray which was covered by my medical aid.3. After he got his money and did the X-Ray he sent me home without doing a clean because he wanted to attend to another patient. For this appointment I was charged R70.00 for sterilization of apparatus4. Even though they did not do the clean they charged my medical aid for it and told me that I should come do it in my next appointment5. In my 2nd appointment he filled 3 of my teeth unrelated to the reason I came to him in the first place and no cleaning was done , in this appointment I was again charged R70.00 for sterilization of apparatus5. In my 3rd appointment he filled 1 tooth again unrelated to the reason I came to him in the first place and again he still did not do the clean, when I asked about it I was told that it would be done in the next appointment. I was again charged R70.00 for sterilization of apparatus6. I was told that I would be contacted for my next appointment and after 3 weeks of waiting I finally realized that Dr Cassim and his receptionist are extremely unprofessional7. I contacted the receptionist to find out when my next appointment is, they left me hanging8. So basically:- I visited the dentist 3 times they charged me 70 rand for each appointment- 1st appointment, for a wisdom tooth removal instead they only did two X-Rays- 2nd appointment filled three- 3rd appointment filled one tooth9. I Contacted them many times and asked them to reverse the charge for the clean, so that i could do it somewhere else, I was left hanging for months10 . Dr Cassim should be reminded of an important part of the Hippocratic Oath that he took That in my relations with patients

Terrible experience for a potential first time customer. Didn't even get to see the dr. The poor service made me leave before I wasted more time.When I confirmed my booking this morning it wasn't even updated. It was still for tomorrow. After already waiting 20 minutes the dr proceeded to take a patient that didn't even have an appointment. Whats the point of making the effort to make an appointment then.As a potential new patient through my medical aid this should not be a preferred practitioner on their list as the practice don't care about medical aid customers. Paying no appointment customers gets preference anyway.Poor first time experience, would not recommend this practice at all.

I’m happy about the whole experience, from the service of the receptionist to the Dr and his assistant. They’re very accommodating. Dr is always on call and accessible to his patients. Thank you Dr Cassim