University hospital

I had such a pleasant experience at this academic hospital. The staff were friendly, helpful and the hospital works in a very efficient manner. I wish all public institutions were like this.

This is a very good facility, I visited it today. However I was told the waiting list for a bottom set of dentures is 18 months. I was also told that to go to a private institution was an option. I am a Sassa pensioner who cannot pay for such treatment. Please assist me

I had THE BEST experience with both Prof Panieri (Endocrine) and Dr Greg Symons (Pulmonology) who are THE MOST caring individuals. I feel truly blessed to have found these great humans at a confusing and scary point in my life. It felt really good to feel Cared For" and not like "just another number". I would recommend these Doctors to anyone needing an Endocrinologist and/or a Pulmonologist who showed a genuine interest in their patients. They are an exceptional model of healthcare at its best and a true boon to Netcare - UCT Private Academic."

My Son was admitted with a very rare autoimmune illness in April this year. The care he was given was superb Prof Dheda, Prof Louw and their team of specialists covered every possibility , diagnosed efficiently and treated effectively. There was time taken to explain everything. The Hospital Matron made allowances for me to spend as much as possible time with my son and also allowed for frequent visits from close family. Mr Daniel Mathew the Hospital General manager is very approachable and interested . The staff was friendly and helpful. Basically every one from reception through admin to ICU was friendly and helpful. I Highly recommend this hospital

Dr. Claire Warden was both unprofessional and rude when I saw her. She told me to just live with my chronic bloating and that is my life. I was 26 at the time. Super unprofessional and unhelpful. I will never go back here ever.

This hospital does not live up to private" hospital standards. For some reason the kitchen staff cannot read the word "cold" when giving milk for breakfast and every. Single. Day. I have to call the kitchen staff back and ask for cold milk. The kitchen staff is often unfriendly.Honestly it's bad enough as it is having to lie in a hospital bed without having to lie in a hospital bed without entertainment. I used up the ridiculously small amount of WiFi allocated to me on the guest WiFi and was then told that the patient WiFi was down and no one would be there to fix it for another two days. I was given the run around when I then asked for the password to any one of the other WiFis that ended with "we don't know". This is ridiculous and I hate coming to this hospital. The only

I went there to have a tooth extraction after a sleepless night. As a public Health Institution I waited long for my turn to come. But when it came the service was very good. Support Staff was very helpful at the opening up of files and X-ray sections. Once X-ray was taken I was ushered straight to the room where the extraction was to take place. Medical Doctors and other medical personnel were very good and spoke me through the extraction process which went on very smoothly. That allowed my wife to be present with me and also gave her instructions of how to care for me for the first three days after the extraction. DESPITE IT BEING A PUBLIC HOSPITAL THEIR SERVICE TO ME WAS VERY GOOD AND DESERVES A FIVE-STAR rating.

Wonderful staffNursing staff is exceptional.Caring and kind.Supportive and attentive.Highly recommended this hospital.Amazing Dr's aswell.Each staff member is very friendly.

What a pleasant experience! Friendly staff from the security guard right through to where I could get information on how to go about with a person I want to take for assistance. Well done, I wish North West Health can come and learn from you.

Wow I was not expecting this outstanding level of efficiency, cleanliness and service from a government institute. Brought my elderly mum for extraction. No complaints. The initial wait for registration and opening a file has no negative impact on my rating because the friendliness of the doctors and nursing staff more than makes up for it.