Wizardz Print Constantia

I have used Wizards Print in Constantia Village for several years because it’s conveniently located. I honestly now dread giving them print jobs as their service is so shocking. My last encounter with Wizards was the final nail in the proverbial coffin. I will be giving our business to another print shop, even if it’s a bit out of our way to get to. They are so disorganised and the staff in the shop are abrupt and rude.

Some of the staff have amazing personalities and they all work very hard. However, this business is very understaffed and disorganised, such that they don't respond to emails/rfqs do projects/tasks well or treat their long standing customers well. The office manager is belligerent, which is also off-putting. I would not recommend this business.

Pathetic service. I lady calls me to assist me not 30 seconds later while taking to me another customer came in and she just left me to assist him without even telling me anything. Next guy to assist me went to print other things while waiting for my email to come through. After awhile after email came through I walked out as he was still busy with other printing.

I always get such good service from Wizardz, but I went to go print and laminate a page. When I got there the staff were eating and when I left I had to wipe off the page just to get the sauce off. I found this very unprofessional and careless.

Services are ok, but service sucks.Stand waiting to be helped for 20 minutes while the wizards fix guys sits staring at you for the duration - awkward. Maybe someone train him to use the till points?

Service very slow. Woman in front of me waited for 25 minutes. Another guy left in frustration.Lady who eventually served me was friendly, efficient and considerate.A few small adjustments could make a world of difference in customer's expectations. Happy to share them if somebody calls me.

Very rude staff! Specifically the one named Kulsum. She was ill mannered and did not apologize for her bad behaviour. Unbecoming of someone in the service industry. I suggest you do not do business with this company.

Horrific service and super unprofessional, I would 100% not reccommend or ever go back to this place. Bought an laptop charger there that didn't work and went back the very next day to try swap it only to be told by what seemed to be the owner that the charger doesn't look new and didn't want to take it back or give me a refund as they don't do refunds ( warning signs ) I insisted they check camera footage which he said he had no time to do either..after 20 minutes of arguing and been made to feel like a liar and causing a scene, I managed to get him to unwillingly swap the charger but he said if it doesn't work I can't bring it back, absolutely shocking service and way to treat a client. Avoid avoid avoid! Don't even deserve a 1 star rating lol.

Hardie Property recommends Wizardz Constsntia. Qulthum and the team are on top of their game. Super efficient, great communication, well priced and a super central location..

Bought a defective micro SD card that failed to format (not one of the standard brands that good retailers stock).Was quoted 5x the price for Ethernet cables vs what online retailers are charging.Far better to buy online.