DOVES

0 rating is what they deserve. On the 18/12/21 i called doves funeral to transport my mother's body from home to their morgue at around 18h30 and they arrived around 20h00 ( the driver and his assistant apologized for taking long, i accepted the apology because they addressed us professionally and with respect) I gave them the declaration form signed by paramedic who certified my mom.they left with her body. On the 20th/12/21 I went to doves funeral boksburg and was attended by Mrs Reabetswe, I told her my mother's wish to be buried in my sister's grave, my challenge was I didn't know my sister's grave number,she said doves only keeps records only for 6yrs and later destroy them ,she advised me to go to the graveyard where my sister was buried, to look for the graveyard caretaker to assist, I went to the graveyard, the caretaker gave me books to check for my sister's records, he also told me that some of the books were burned down during the unrest some time ago. While going through the books, to my surprise there was no records of doves funeral, which is highly impossible that doves never conducted any burials ever in that graveyard. I informed Reabetswe ,she said she will consult her manager. She phoned back to say that her manager, said they only keeps records only for 6yrs. She said unkind words to me ,she said this to me what type of relative are you for not knowing your sister's grave number in 19yrs of her passing " I was not expecting such words from her

Very poor spelling and service misguided and what they offer is not what you would expect from long time establishedment and was not impressed with the overall experience with my dad funeral and there is no do over they deserve a 0 star rating

Nice house and neat