BIG REAL ESTATE

Can't get these people to respond. Have been waiting 6 weeks just to get a rental contract out of them. Still don't have it in hand.

I would not recommend this company. My agent was rude and I received awful whatsapps from her during my stay. When I needed help with my buildings finger prints the receptionist was on a private call and told me to wait for longer than 10 minutes. After moving out I had to wait weeks for my deposit to be paid and when I asked my agent she was rude. Even before I moved in I had trouble with a filthy flat not cleaned and damaged. Had to wait two weeks before I could move in. I had to pay for the full month though. Find another realtor.

The receptionist/call agent is extremely rude!Could hear the disappointment in her voice the moment she could tell that I am a resident calling to lodge a complaint.Instead of even attempting to tend to my complaint,I was unfortunate to find myself bickering over why the MyLifeEstate application is not working,asking me what colour the icon is".I pray you never get treated the way you just did to me."

A professional realtor in the heart of Potchefstroom. Specializing in sales, rentals, property management and developments. Good customer service.

Unprofessional agents and unresponsive. Been a week sins I laid a complaint and nothing.

Most staff members are rude

We've been staying in a complex under Big Real's management for the past two years. They never seem to disappoint and they always amaze me with their quick response and reactions to our queries/suggestions for the complex. It is almost as if the improvements happen overnight. this morning when we woke up we were surprised to see a new main gate. The emergency fire extinguishers are being replaced at the moment, a new wall was built around the complex and the gardens AND swimming pool are always in top shape. Well done to the management for always keeping our home in tip-top shape and making us feel as if we are living in a five star holiday resort!Big RealEstate is providing me with fantastic service year round. Quick service. Friendly staff.10/10 for sure.

I received a great service. As my new agents they made the move easy and they are really professionals in delivering a service.

This place does not care about their tenants whatsoever, no email replies, not answering their phones not a word. Some tenants go without water for 2 to 4 weeks. They sabotage the students by cutting of water supply during exam times. This place disgust me!

Very Very Bad service, the Call agent was the rudest person ever. She even insulted me and dehumanized me over the phone after which she hung up. I had to call 6 times for me to get help and in the end, no one even assisted me. This was the worst business experience I have ever had. I would never recommend this company to anyone. they are very unprofessional