Mower Centre

I must admit that I've had excellent service at Mower Centre right up until last week. after researching my requirements and discussing with the manager Julian, I decided to place an order for a R20 000 piece of equipment made by Husqvarna on 22 June Monday. I was told that availability checks would be done, and invoice sent to me and that I should pay for the invoice or part thereof and I would receive the goods within the week. with a commitment to get the goods by Friday 26th. I waited for the invoice which came on 23rd and made full payment for it immediately(silly me). a follow up email on the 25th mentioned that the particular model ordered is no longer available and alternative, less suitable options were presented. I eventually opted to be refunded the full amount, and committed to returning within a few days to discuss my needs again.today is the 3rd July, and the company has not complied with my refund request. its been a full week that they've sat with my money.as a businessman, it seems to me" that they are cash strapped

great service!! always a pleasure walking into your store!!