Eland Lube Mobile Mechanics

This is by far my worst customer experience I have ever had the misfortune to experience in my entire life. I phoned these people at 10.15 am, they arrived at 14.30 pm (4 hours and 15 mins later) after I begged and pleaded with them to please come. I also phoned them copious times in the middle and every time they just said that they were 'on their way'. Disgraceful! They are certainly not recommended as they just kept on making promises that they simply couldn't keep. I accept that I am expected to wait for a service, but these people just kept on telling me they were coming over and over again, without actually showing up at all. What makes it worse is that on Google maps they were 12 minutes away from where I was stranded (inside an industrial park with nothing). I recommend to them not to accept jobs that they are not able or willing to deliver a positive experience on. To be honest, if I could give them 0 stars I would have. In the end, they still didn't fix my car, in fact they made it worse. And then they still charged me R400 for nothing. I also had to send them data so that they could find me on Google Maps. Eventually my car was sent home on a truck and my dad fixed the problem in less than an hour. These people are clueless. What a nightmare.

Unreliable

The vehicle was simply too damaged to drive anywhere so they offered a very quick and convenient mobile service.

Great service provided.Peace of mind provided with a workmanship guaranteed......

Job well done thanks