Cape Union Mart Ballito Junction

Beautiful store layout and super friendly staff

You guys are the best. Thanks for the friendly and reliable service.. Very recommendable.

Excellent customer service at the new Ballito Junction Mall store. The store manager (Justin)has gone above and beyond to assist me. I am a regular at this store and rarely leave without purchasing anything. Justin has left an indelible mark on me and has made my shopping experience memorable. Thumbs up!!

Amazing stock holding, they have just about every conceivable gadget for the outdoors

The staff at Ballito Junction Cape Union Mart are so friendly and helpful, and always eager to assist. I check sizes at the store and then order online. The orders get delivered promptly and are always neatly packed as per the attached pics. Cape Union Mart you Rock!! Thanks.

Love their products

Excellent customer service from Zanele Cele.

Went to get a gift and the manager was at the door and welcomed me and was extremely helpful and polite. Helped me with my purchase without being intrusive or pushy.

Great store and excellent customer service received from Nkosi

If I could put a -1 for this review, I would. I bought a Thule bag online. A different one came. We tried to speak to someone online to sort it out. I kept getting emails about how I’m enjoying my bag but wasn’t the right one. It’s taken over a month for them to collect the bag from me and then instead of giving me the correct bag that I ordered they just refunded me the money without saying anything. If the product is sold out or out of stock then put something online so we can’t buy it. The online customer service is absolutely terrible, these people say they value their customers which is false. If they really did they would’ve been on the ball asking how they could fix it and all of that BUT NO. I got nothing like that, I just got sent from one person to next to be their problem. EXTREMELY DISAPPOINTED