Mr Lawnmower Services

Impeccable service, generator was collected, serviced and back with me in 1 working day! 10/10

Utterly shocking and Unacceptable service.i just picked up my lawnmower from Mr Lawnmower after they had inspected it and wanted to charge me R1900 for servicing the machine. Even though on the telephone i advised them not to carry out the repairs they still changed parts on the lawnmower. When i went to pick up my lawnmower, they then handed me a packet with my parts and removed their parts in front of me which infuriated me as i did not hand them my lawnmower in this condition. And because i declined for them to carry out the repairs, i received my lawnmower in such a condition. This is totally unacceptable service. i did not tell them to change any parts on my lawnmower and they further damaged by starter assembly as my lawnmower was starting previously. The guy named Rob insisted that the lawnmower wasn't working before although i know that it was working as i have been using it for 8 years which further infuriated me. Rob even went further by stating why did i bring the machine if it was working, i had to re-explain to him why i brought the lawnmower to them although it was him who accepted my lawnmower so he should already know this. The whole experience was utterly unprofessional and i will not recommend anyone taking their lawnmower to such an establishment.Your reply is further proof of horrible service. When I gave my lawnmower in for assessment, there was no mention of the changes you would make to my machine. Also I confirmed telephonically that I will not be proceeding with the repairs so the machine should have already been ready for collection with my parts fitted back on and not handed to me in a packet like my machine is a scrap. My machine was working before I handed it in and I will know this as I am the owner of the machine. The fact that you didn’t hand my lawnmower back to me in the condition it was handed to you remains a very sore and unsatisfactory feeling as I paid for the assessment and I also took my machine to another place for assessment who are the preferred agent and they handed my machine back in the condition that I handed it to them so I expected the same from you. Robs attitude was horrendous and lacked customer service in every aspect. I found the whole experience utterly distraughting and very unprofessional and being treated as someone who doesn’t matter at all to as a customer or potential customer.

Very professional and good knowledge of lawnmowers and edge cutters..

Very cool place to fix your garden cuttersThey fixed our weedeater very quickly

Great, and patient Rob made the experience magic

I had an electric chainsaw which I did not use for over a year. Mr Lawnmower serviced it. Works very well now. Cost was reasonable. Very pleasant and very helpful. Good customer service.

Two very experienced owners of this business who are very kind and helpful.

Just had a cylinder petrol mower serviced. The staff are really customer orientated and seem like an honest bunch that don't appear to be out to rip you off like some of my other experiences. I'll definitely not be using anyone other than them again.

Excellent servicing of our lawnmowers over the years.Sadly, we emigrated and are no longer able to make use of Mr Lawnmower’s expertise.

Fantastic service, my brother and I went there to buy a lawnmower blade and some pool cleaner supplies. The gentlemen there were friendly and engaging, even the cleaning lady was welcoming. I recommend this place any day