Dis-Chem Pharmacy Verdi Shopping Centre - Randburg

Absolute worst service! I have been trying to call in to find out if there is stock available of a kitchen scale. I have been hung up on five times and the switchboard puts my call through to the wrong department with every call. Please get this fixed as soon as possible!

Tried calling your pharmacy, they keep answering and cutting the call. Total waste off time.

My 78 year old God mother and her 80 year old sister waited in the dispensary queue for close to an hour because 3 of the 5 pharmacists had gone on lunch at the same time.

Always very busy and prescription area alway has a queue.Staff not overly helpful but this can be a norm generally speaking when it's a convenient site or location with adequate undercover non payment parking.

Best Dis-Chem ever! Love the staff and always well stocked.

I had the most dreadful experience with a female assistant at the dispensary this morning. After tolerating her rude, arrogant and disrespectful treatment for a few minutes, I told her I would rather go back to the waiting area and wait for a different assistant to serve me, which I then did. This was not my first unpleasant experience with her and my husband has complained about the same issues with the same assistant. She then called her manager, with whom I had good interaction in the past, but to my surprise he was just as defensive and rude and suddenly claimed that he wants to be addressed in English although he has in the past served me in Afrikaans. Because of this horrendous treatment I again asked to be served by someone else who has better experience in customer service and satisfaction. One of the professional pharmacists then indicated that she would help me and I managed to conclude my business in a friendly satisfactory manner as usual. The first female person who served me kept on giving me surreptitious vicious stares in total disgust. I will not allow that the treatment I received today at Dischem Verdi Dispensary, where we have been going since it opened, deter me from going there again. I will just avoid be served by that person again.

I went straight to the self-medication for a pharmacist to assist me, he didn't even care to ask questions for clarity but sent me to a lady in the supplement section. I went to find this lady and she was busy with a customer, I spoke to another gentleman who then directed me to another lady in the hair section. I asked this lady for her opinion on the product and she was very rude and dismissive to me. I am very disappointed at how I was not helped and the terrible experience there.

Terrible service. Not one pharmacist willing to help after waiting with Noone in the que for 20 minutes??? Avoid this pharmacy!

Pharmacy doesn't give disable people a separate que, they have to struggle and follow the long ques, a poor lady couldn't manage to stand for her chronic. Very sad