Telkom Loch Logan Waterfront Express

The worst service I have experienced. I have called them 38 times today and they don't answer their phone. How am I meant to follow up on an order that was placed for my upgrade.

Will someone call me when they use more than the 6 booths built for staff. They only use 2 allways with n que of about 10 people outside store. Why waste the money to build 6 booths if 4 of them was a waste of space?I dont feel staff is bad. Also, why the que ticket system not working. Confused where in line I am. A guy looing high on meds just walked up right in front of me

Went there to do a sim swap and they delivered without any fass

I was at your store on Sunday 03/10/2021. And I want to thank the lady at entrance who went out of her way to open the extra door for my wheelchair to get in to the store. Then I was helped by a consultant, named Paul with a sim swap. Very fast and very friendly. All I can say is, I whish every body could be as friendly and helpful as these guys. Great Service.

what a load of bullocks! i'm a paying costumer and getting no service...stop replying to us by saying call the call center of sorry to hear about the bad experience and that you will try to do better in the future. you shouldn't try, just give us the service that we pay you for this is f...up.and answer the phone for a change. unbelievable.

Last week Saturday I went to Telkom at Loch Logan (Bloemfontein) looking for a laptop I saw online. I was assisted by Mr Chelane that actually gave me his name and told me I could report him. I asked him if they had a specific laptop I was looking for and he told me that they do not have it in stock, they only have one that cost about R25 000. I asked him if he could perhaps check on the system to see if it was at a different branch. He told me no he does not want to do that because he would be losing the sale. If I don't want the R25 000 laptop then I'd have to drive to the other branch and check for myself. I know all work is hectic, but what happened to customer service?

Although there was a bit of a wait to see a consultant, they were all friendly and eager to assist. Overall not a bad experience

Pathetic service to say the least.

Terrible customer service, the agent helping me was helping another customer at the same time, one which his colleague pushed in front of the line, that while I have been standing in line for 2 hours! Won't recommend this store at all