Safety Max Online

I first encountered Safety Max Online via ordering online and the delivery was done on time. I then introduced myself to Karesha who has continued to serve me good to this day. She communicates delays and exchanges when its in her control, she really comes through. Just any other business some days can be too much but Safety Max Online does come through...KUDOS!!

If I could rate the service of this company at 0 I would. I placed my order for safety shoes online on 27 September 2022. The product I ordered showed in stock" online. I then received communication from them saying there actually is no stock and they will be receiving soon. I was then told stock will only arrive at the beginning of November and they have confirmed with BATA directly (the manufacturer) the order was on the water and there is a delay due to the ports in DBN being a mess. Another few weeks go by and I was then told the product has been discontinued and they cannot supply to me so can they refund me? . How could they have confirmed with BATA that my order was on the way if the product does not exist anymore? I then requested a refund and was told to send my bank details etc. for a refund directly into my account

Excellent Service from Karesha from Safety max online, she gave me the best service ever, excellent communication through out. The problem i had, was with Dawn Wing courier service, which took a very long time to deliver, having stories when asked, but Karesha made it a point, that i get my order. I would recommend buying from Safety max online, you'll have the best of the best service. AS FOR Dawn Wing, not recommended at all.

A Zartec spotlight was ordered 10days ago. Website tracking shows no update. Email resulted in no reply. Whatsapp only states order is up for picking whatever that means. Take a lot needs 3 days to execute similar order. What is wrong with you Safety Max Online? Can I have my spotlight this year plse

Absolutely terrible experience with them I have ordered online months ago and to date after numerous emails and phone calls I was told that the item that was ordered has been discontinued although it showed there us stock when I ordered .I was informed that I will be refunded however after more following up emails which are ignored I still did not get my money back .

I placed an order with Safety Max online on the 25th of April. Karesha Chetty was extremely helpful in confirming stock availability and even went the extra mile to amend the order and arrange for overnight courier to ensure we receive the order within our expected due date. Service was excellent and very helpful. Karesha Chetty was extremely responsive and I will definitely recommend Safety Max Online.

Absolutely Shocking ServiceOrder placed and paid for 18 Nov, Karesha called to advise they out of stock, yet Item is still listed on website today.I asked for a refund, was advised this would be processed, then I receive a 'Coupon to useI don"t want anything else on their webpage

Excellent customer service . Prompt responses and transparency throughout the entire process .

On the 18th of January 2023 I placed an online order for blank products. Shortly thereafter I was informed that I was not entitled to purchase the goods unless I chose additional branding and additional costs. Totally acceptable. I cancelled the order and Karesha Chetty confirmed with me that the order was cancelled and a refund processed with Payflex (my chosen method of payment). It is now the 31st of January 2023 and still no refund processed - even after numerous emails / chats back and forth. Payflex won't cancel the order without Safety Max Online instructing them to do it, and if I don't pay Payflex then I get penalised. Totally unacceptable.