Clicks Pharmacy Carlton Centre

Ohhh the experience was amazing, can't even explain how i was helped

bad service i got from this clicks even though for years i gat my medication from it. i called and asked if they have certain medication in stock the person that assist was so eager to hang on the phone and advised that what ever i requested they have in stock and also i asked that my repeat be put on for collection as i will come later to collect. the following day only to be told that what i want was never in stock which means that i had waisted my time queuing whereas no help was going to be given. so disappointed at the level of this service that i had received. and going forward i will never buy anything or get my script by click. another customer lost due to these reasons.

Very clean and the cashiers are very friendly and professional, male stuff on the floor also friendly and great service, EXCEPT one old guy(forgot his name) on the baby section who is very rude, you greet him and he just stare at you, waiting for you to ask him a question!

It's nice and it had friendly service.

Very long queue but there were many cashiers so it moved pretty quickly.

they never pick up their phones you get sent from pillar to post , ridiculous phone etiquette. why have a phone really

I buy at clicks most of the time because it's nearby and their service is always efficient but this time around I wasn't so happy with their customer service. I took an item and when I got at the till the price was inflated - seems like something that has become the norm for them to do. I've read about this tactic of theirs on social media and it seems for clicks there's no such thing as bad publicity. What infuriated me the most was the cashier being nonchalant about the whole thing . We had to go back to the shelf to confirm that the pricing isn't correct. Both the cashier and superior who overrided the price seemed unbothered and unapologetic. Had they been regretful of what happened I would have considered paying the inflated price because mistakes do happen but their behavior turned me off.

Staff members needs training, they dont listen attentively when talking to them over the phone, they even transfer calls to wrong depertments. they are so relaxed forgetting that we are using our own airtime.

Nice shop, good staff at the make up counter but till staff not great