KD Plumbing

From start to finish, prompt response, quality service and professional throughout.

I recently used KD Plumbing for a plumbing issue at my home and I was extremely impressed with the level of service I received. From the initial phone call to the completion of the job, Kaycee and his team were professional, knowledgeable and efficient. The issues were resolved quickly and effectively, and at a very fair price. I would highly recommend!

Needed a pipe replaced under the sink - they got a pipe that wasn’t standard - and “made it fit” to my sink. Then charged me R2400. When I asked why they didn’t order the original part - they said it was out of stock so I called the supplier who had it in for R900. Untrustworthy - wouldn’t recommend.Reply to below - i think your missing the point here - if you had got the proper part you wouldn't have needed to fit anything extra and it would of taken 20 mins instead of 2.5 hours. But you didnt even attempt to get the correct part - and you lied about it being out of stock.

Thanks Kasey and the team for the excellent job / workmanship done on our bathroom renovations. I can't fault you guys. There were no hassles from start to finish. It was / is really appreciated and I will not hesitate to recommend KD Plumbing (Kasey and his team) any time. Keep up the good work

KD Plumbing are the only plumbers we rely on to take care of all our plumbing needs and would always recommend the professional service.

I'm really disappointed with KD Plumbing. A leak which apparently was fixed is wet in the exact same spot. When I called them to ask if their work is guaranteed as the exact same spot is wet again...they said its a different leak and I have old pipes. When I asked them why the leak detection of my whole house - that I paid for - didn't pick up the other leak"...they said there were no other leaks found at that time. When I asked them why if they noticed that there was a problem with my "old pipes" why they did not inform me when the wall was already open and they could have done something. They gave no response. They did not even offer to come and look and open it free of charge to see what was wrong. I have to pay again for everything. No

A few years ago Kasey was very efficient in helping solve some issues after our build. I even gave them a 5 star review.At the end of 2021 they did a call out for me and things went badly. I asked them to fix a small leaking ring main pump. Initially they told me it was done except they were short a washer, and they would be back. I had to contact them twice to return and fit the washer, and then it came out that they had actually cracked the pump when removing it, according to them due to rusty connections. Besides this the saddles where they worked weren't re fixed, lagging was left open and some Styrofoam insulation was broken. Generally sloppy work.They didn't take responsibility for cracking the pump, which I can understand and accept.But they charged me for a second call out - R 1'600 (to fit the washer) - which I would never had done if they had been straight from the start. I also bought up that their R 782/hr rate was higher than the IOPSA recommended rates (R350-R750/hr).When I complained about it Kasey wouldn't address my reasoning about why the call out wasn't necessary if they had been straight with me, and only focused on my querying of the rates, which I had only mentioned briefly and moved on from. He finished by saying if I have a problem I should get another plumber.I have paid them R 4950, and they have left me with much worse problems then I started with - and they clearly don't even care enough to try and understand why this would upset me.

We have been using KD Plumbing since the business started in 2008. We are a small property management company and manage over 35 properties for foreign and local owners. Kasey and his team are always available on their mobile and have helped us out on many occasions after hours. I would highly recommend their services.

I am a building contractor and we have been working with KD Plumbing for many years. They are highly professional, always punctual and their work is of exceptional quality and in accordance with regulations. I highly recommend them for all your plumbing needs.

Kd plumbing came out to evaluate my bathroom for renovation, which was great and hassle free. But they should really consider how they interact with their clients. It not about what advice was given, but how you get spoken to, very condescending!! On reply of their email I politely declined their services and then was emailed back: “I do not understand this response, and you are not required to give an explanation. However if this is because you feel or have been told that you can do this alone, I assure you you’re making a mistake”. I can happily manage this project by myself with the help of a civil engineer I might add! Who do they think they are! Once again, KD Plumbing consider how you speak to clients!