Bright & Fresh

I brought my rug in to get cleaned. I waited two weeks for it and had to call them instead of them calling me like they said they would to find out when I could pick it up.When I finally got my rug back and took it out of its plastic bag, it smelt worse than when I had brought it in, and still had dirt marks all over it.I took it back and the man who cleaned it said that it was stained and there was no way of getting the marks removed (or the smell apparently). I decided to just soak the rug in my bathtub, and all the dirt came out after replacing the dirty water four times.Not only was their service terrible, it was also a waste of both time and money.

Arrived at 17:00 to get my sons school pants altered and they helped me impromptu with speed, with such excellence and great customer service. Highly recommended, reasonably priced.

Having entrusted Bright and Fresh with my laundry for the past 3 years, I would have absolutely no hesitation in recommending their professional services to all and sundry.George and his dedicated team have, without fail, always gone the extra mile for me and I can honestly say that they are all like family to me.Quality work, super service, friendly staff.Keep up the great work, George and crew!

Excellent service, great people and super pricing! Try them out, you won't regret it. I will definitely come back again, thanks to the Bright and Fresh team.

Excellent service, I would always recommend ThemEvery time I take my laundry and dry clean there I am more than happy with their quality of work and good pricing ,Well done

The service is excellent. They kept their promise. My bedding came back bright and I am very much happy. They smell so Devine. They picked up and delivered my bedding at am exceptional condition.

An absolutely wonderful experience as always at bright and fresh, my jacket was in need of cleaning, no one was able to do it, and they went above and beyond to get it done. And it came out perfectly, I absolutely recommend this service!! Very happy customer

Bright & Fresh knows how to keep my designer dresses looking forever new. I also send my curtains, childrens blazers and linen to them and outstanding work and care is taken of my items. Thank you George and your team.

Prices keep changing everytime. There is no visible price list so the staff make their own prices

I dropped off some clothes (34 items) to be ironed on 10.04.2022 -- (total cost of service: ZAR 200). I asked both Jessica (receptionist/ironing person) and Nicky (other receptionist/ironing person) to put the clothes on hangers as they tend to crease if folded after ironing.I collected the clothes on 14.04.2022. My request to put all my clothes on hangers was not met -- even though I always return all the hangers.On 18.04.2022, I took back 19 items of clothing to be re-ironed -- i.e., folded clothes as well as clothes on hangers that were not ironed properly first time round. I also took back one pyjama shirt because it had a section that looked damaged/burnt.As far as I know, my clothes were ironed by Jessica, but Nicky proceeded to accuse me of taking back: (i) different clothes from the ones that I dropped off on 10.04.2022; and (ii) a pyjama shirt that was either already damaged/burnt or had a substance on the damaged/burnt section prior to 10.04.2022.In other words: (i) I was lying about my clothes not being ironed properly -- and was trying to con Bright and Fresh Cleaners out of < ZAR 200 by having them iron additional clothes for free, and (ii) I was lying about my pyjama shirt being undamaged when I dropped off my clothes on 10.04.2022.Further, clothes are meant to be ironed inside out so as to protect the fabric from damage -- but according to Nicky, they iron clothes on both sides!Nicky was rude, and her behaviour unacceptable -- she needs to be taught how to treat customers courteously.Even though George (business owner/manager), who I spoke to thereafter, was polite and apologetic -- I am compelled to take my business elsewhere next time.