Revive Dry Cleaners

I paid for my green cotton shorts to be dyed to the colour charcoal grey and they came out navy/black. The green stictching also remained green which they did not tell me would happen. Poor service and they refused to refund.

The team at Revive took excellent care of my suits, they look and feel brand new again. Saved me a lot of money, I thought I was going to have to replace them. Excellent!

I have only ever had good experiences. There have been two incidents where I needed last minute alterations for events and they were done in time. The lady at the front is an expert and will give you helpful suggestions. Overall good experience

Horrible service. All 3 suits smell funny and cannot even be worn. Now I have to find another Dry Cleaning service and pay again for the suits. Not happy at all.

If I have another star I would so give it, I am so happy with my riding boots. I couldnt find anyone to fix them but I found Revive Dry Cleaners. So now I can ride safely again. Thank you Revive ........Job well done, happy client happy life.

1 star is too many! Worst drycleaner you'll ever experience. If you want your garments or curtains thoroughly ruined, and then have no accountability after that then this is the place for you. Completely destroyed my curtains!!! And the attitude and incompetence is unbelievable.

Revive dry cleaners nicolway is my neighborhood go to for laundry and tailoring/alterations. Whilst I often go there because it's convenient karma I've had a mediocre experience overall. I've received garments later than the Promised date and had to ask them to re-do certain alterations that they had made. I've never had issues with their laundry though. They have a wide range of services, and the seamstress there is super friendly and has been there as long as I can remember. They are also very fairly priced.

Previous comment of one star being too generous is 100% correct - this company deserves a negative rating. Took a load of laundry to be ironed at the Douglasdale branch. Ten, that’s right TEN items absolutely ruined! Literally brand new shirts and tops and 3 pairs of pants/slacks are now discolored, and shiny burn marks all over. Cannot even consider wearing any of these items again. Of the balance, everything except four items actually has to be re-ironed as they are so creased (ironed in creases!) If I could upload photos here I would do so.Roy, the one manager, asked me to give him “a day or two” to investigate - two weeks later I’m still waiting for him to come back to me. Chrissa told me the same thing, with the same result.Apparently the owner, Karen, threatens her staff’s jobs if they give out her surname or contact number and according to the operations manager, Chrissa, the feedback from the owner after 2 weeks of trying to get this resolved is “this is the risk you take when taking your clothing in to REVIVE Dry Cleaners. It’s not their responsibility if items are damaged.” To add insult to injury, the fact that I didn’t check all the clothes in-store on collection means I accepted the state of the ruined items. The fact that I was back at the branch in less than 20 minutes of collecting is irrelevant because “how do we know you didn’t damage your clothes at home and are now blaming us.” When I went back to complain and show them the damage, they needed to keep the items to “show the boss” but in their infinite wisdom decided to re-press them instead - with the result is that they are now utter ragbags and I would be embarrassed donating them to charity!This is why you have to pay up-front - it’s the only way they get any money from unsuspecting clients. Basically paid R310 to have clothing worth well over R3 000 ruined. If you care about your clothes and your appearance, run in the opposite direction!

Friendly staff and neat shops. From a Guest House we send in dry cleaning on a daily basis for our Guests at a nearby Dry Cleaner (not usually Revive but thought we should try it out). Handed in 2 coats and a leather jacket (R735 for leather jacket to be dry cleaned) and told it would all be ready Friday 4pm. Was a little early and thought I would try my luck to be told the leather jacket would not be ready today. The guest who's jacket it is leaves today for Cape Town. Also jackets and coats buttons, zips and clips were checked before leaving with slips, then receiving back one of the coats a button is missing. Really disappointing that it is indicated on the slip when to collect and letting down the guest staying here form overseas.