Boards For Africa

This place needs to work on their customer service. Was in the store for about 20 min without anyone willing to assist. Literally stood with a board in my hand at the counter for a price but was totally ignored. Customers who came in after me was assisted instantly.

Felt more like a nuisance than a customer when I asked for advise. Note to manager. Very unprofessional for staff to engage with customers while chewing food. There is a kitchen or mess room. Ended up buying my stuff further down the road past the circle.

Front office sales guys not friendly. I get the feeling that this is normal... If you're a regular then it seems the heavens open... But if you're just a mere 'walk in' you get a blank face and one word answers.Then yard guys are awesome... Happy go lucky and super helpful. However, one of the main guys at the gate didn't have any time for a query I had even telling me that it wasn't his department and that we should speak to some other bloke... He was correct and so I didn't feel bad about it...Until, another gentleman walked in with a long beard and Thoub asking the same 'main gate guy' exactly what I had asked him just 3 mins prior... The 'main gate guy' ran and pretty much cut and ushered out the materials himself.Didn't leave me feeling great... Puzzled as to why the difference in service...

My Kitchen renovations commenced on 12 July 2021. From the onset there were issues. Boards were not delivered as promised NUMEROUS times. When the material eventually was delivered it was either the incorrect colour/size or it was just not delivered.It is now 26 July 2021 and until this moment my kitchen is still incomplete. I have been promised that tomorrow 27 July 2021 everything will be removed and replaced by 1300. Your track record is not good and I am expecting either a no-show or the material will be an incorrect size or colour...?!I have taken off from work to accommodate this renovation. I have paid a large amount for the material and what would be expected includes service delivery".I have never experienced this unprofessionalism

Excellent service and friendly staff. Owner and staff always goes the extra mile for there customers. Prices very reasonable.

I am from PE and I must say there service is par excellence keep up the good work.

Good evening Staff at Boards for Africa.Thank you so much for services rendered, with staff willing to go the extra mile. The price I paid for the board I needed was unbelievable.I made my Granddaughter's wish her reality.Will definitely recommend your establishment.Again many thanksLucille Bailey

I've been to BFA twice during lunch hour and could not be assisted because staff was having lunch break. Would it not be beneficial if staff lunch time can be altered to 2 shifts so that there is always assistance when potential clients visit your store? I do understand that Friday comes with exceptions like Monday to Thursday!

I received friendly service and good advice to make a decision and they are cheaper than their counter parts

Helpful, professional and friendly assistants. Fantastic service, Mr Haywood. Always professional and ready to give the best advice. Thanks Elijah for your friendly and professional service.